The self test prints well, but nothing prints from anapplication program.
Cause What to do
Your printer is not selected in
your software. Select your printer in the printer setup
section of your software.
The interface cable does not
meet both the printer and
computer requirements.
Use a printer cable that meets the
requirements shown under “System
Requirements“ on page 1-4.
Your computer system’s
memory is too small to
handle the volume of data in
your document.
Try reducing the image resolution of
your document in your image-editing
software.
Install more memory in your
computer if you can.
Select lower resolution or fewer colors
for your display setting as described
below.
For Windows 95 and NT 4.0, choose a
lower resolution setting as the Color
Palette setting. To access the Color
Palette, click Start, point to Settings,
and choose Control Panel. Then
double-click the Display icon and click
the Settings tab. For detailes, see your
Windows 95 or NT 4.0 user’s guide.
For Windows 3.1, double-click the
Windows Setup icon on the Main
menu; then click Options and choose
Change System Settings. Then
choose a lower resolution setting for
your display from the Display pop-up
list. For details, see your Windo ws 3.1
user’s guide.
9
Troubleshooting
R
Easter10 Ref. Guide
Rev.C
A5 size Chapter 9
1-07-98 DR, pass 2
Troubleshooting 9-11