For Macintosh users:1. When you clean the black print head, make sure the
B ink out
light is off. When you clean the color print head, make sure
the
A ink out light is off.
Note:
Replace low or empty ink cartridges before you clean the print
heads.
2. Choose Utility from the Print dialog box.
3. Click the Head Cleaning button.
4. Follow the on-screen messages.
While the printer performs the cleaning cycle, the
P power
light flashes. It takes about two minutes to clean each print
head.
cCaution:
Never turn off the printer while
P power light is flashing.
Doing so may damage the printer.
5. When the
P power light stops flashing, click the
Confirmation button in the Head Cleaning dialog box to
print a nozzle check pattern and to reset the cleaning cycle.
Use the check pattern to confirm the heads are clean. See
page 9-34 to see a sample of the nozzle check pattern.
In the check pattern, if you find that any segments are missing
from the test lines, you may need to repeat the head cleaning
and print the nozzle check pattern again. If print quality does
not improve after repeating this procedure four or five times,
try other recommendations listed in this chapter. If the print
quality still does not improve, contact your dealer.
9
Troubleshooting
R
Easter10 Ref. Guide
Rev.C
A5 size Chapter 9
1-07-98 DR, pass 2
Troubleshooting 9-35