Chapter 8 Troubleshooting

8.1 Paper Jam

When your document is jammed inside the scanner, remove

3 Remove the jammed document.

the document in the following procedure.

 

z Be careful of injuries upon removing jammed documents.

z Be careful not to get your accessories (e.g. tie, necklace) caught inside the scanner upon removing jammed documents.

z Be careful of burns as the glass and the guides may become extremely hot during operation.

z Always open the ADF before removing the document.

1

2

Remove all documents from the ADF paper chute.

Open the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 19).

Be careful not to have your fingers caught when the ADF closes.

zMake sure to check the documents and the paper path

thoroughly and remove all staples and paper clips as they cause paper jams.

zBe careful not to damage the glass surface and the guides when removing documents with staples or paper clips.

4 Close the ADF.

For details, refer to"1.4 Opening/Closing the ADF" (page 19).

zConfirm that the ADF is closed properly. Otherwise,

the document may not be fed through the ADF.

zOccasionally when scanning is complete or canceled, documents may remain in the ADF without any error message displayed. In that case, remove the documents by following the above steps 1 to 4.

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