Are the glasses and rollers inside the ADF clean?
No
Yes 
Is the resolution appropriate?
Yes |
| No |
|
Is [Black & White] mode selected?
Yes |
| No |
|
Is there any foreign matter (e.g. dust, paper dust) on the
document?
Yes
No
Clean the glasses and rollers inside the ADF.
For details, refer to "Chapter 6 Daily Care" (page 85).
Specify a higher resolution in the scanner driver.
Select [Black & White] in the scanner driver. (*1)
Remove any foreign matter off the document.
Such foreign matter on the document may be transferred onto the glasses inside the ADF and cause the image to become dirty.
If the problem persists, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
*1: When scanning in halftone, grayscale or color, the scanned image may not become sharp and clear. If it can be configured in the scanner driver's setup dialog box, set the image mode to [Black & White].
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