Chapter 8 Troubleshooting
Temporary Errors | Device Errors | |
|
|
|
The following are lists of temporary errors which can be | The following are lists of device errors which require | |
recovered by operators. | troubleshooting by a service engineer. | |
■Paper feeding errors
"J" and "error number" are displayed back and forth.
Display | Item | Countermeasure |
|
|
|
J1 | Paper jam | 1 Remove the jammed document. |
|
| For details, refer to "8.1 Paper Jam" |
|
| |
|
| 2 Check if the document is suitable for |
|
| scanning by ADF. |
|
| For details, refer to "2.2 Documents for |
|
| |
|
|
|
J2 | Multifeed | Open the ADF and remove the |
|
| documents. |
|
|
|
■Cover open error
"U" and "error number" are displayed back and forth.
Display | Item | Countermeasure |
|
|
|
U4 | ADF open | Close the ADF and reload the documents. |
|
|
|
■Internal and optical errors
"E" and "alarm number" are displayed back and forth.
Display | Item |
| Countermeasure | |
|
|
|
| |
E2 | Optical error | 1 | Clean the glass inside the scanner. | |
| (ADF front) |
| For details, refer to "6.3 Cleaning the | |
|
|
| ||
E3 | Optical error |
| ||
2 | Turn the power off then back on. | |||
| (ADF back) | |||
|
| If the problem persists, write down the | ||
|
|
| ||
|
|
| displayed error code and contact your | |
|
|
| FUJITSU scanner dealer or an | |
|
|
| authorized FUJITSU scanner service | |
|
|
| provider. | |
|
|
| ||
E7 | EEPROM error | Turn the power off then back on. | ||
|
| If the problem persists, write down the | ||
E9 | Memory error | |||
displayed error code and contact your | ||||
|
| FUJITSU scanner dealer or an authorized | ||
|
| FUJITSU scanner service provider. | ||
|
|
|
| |
102