Chapter 8 Troubleshooting

Paper jams/pick errors occur frequently.

 

Does the paper condition fulfill the requirements described

 

 

 

 

Use paper that fulfills the requirements.

 

 

 

 

 

 

in "Precautions" in "Paper Quality" (page 30)?

 

 

 

 

For details, refer to "2.2 Documents for Scanning" (page 30).

 

 

No

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the inside of the ADF free of foreign matter?

 

 

 

 

Clean or remove any foreign matter from the ADF.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 85).

 

 

 

 

 

Yes

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the consumables (*1) installed correctly?

 

 

 

 

Install the consumables (*1) correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 7 Replacing the Consumables" (page 91).

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are any of the consumables (*1) dirty?

 

 

 

 

Clean the consumables (*1).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 85).

 

 

 

 

 

Yes

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are any of the consumables (*1) worn out?

 

 

 

 

Check the consumable counters and replace them if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 7 Replacing the Consumables" (page 91).

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

If the problem persists, check the items in "8.4 Before You Contact the Scanner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

an authorized FUJITSU scanner service provider.

 

*1: "Consumables" refers to the pad assy and the pick roller.

 

 

 

 

 

 

 

 

 

 

 

116