Does the paper condition fulfill the requirements described in "Precautions" in "Paper Quality" (page 30)?
Yes 
If you are using the Carrier Sheet, is [Double- page spread] specified for [Scan Type] in the scanner driver’s setup dialog box?
Yes 
When multifeed detection is enabled, are the conditions for an accurate detection fulfilled?
Yes
Use paper that fulfills the requirements.
For details, refer to "2.2 Documents for Scanning" (page 30).
No
Specify
("Documents Larger than A4/Letter Size" (page 55)).
No
| Fulfill the conditions for an accurate multifeed detection. |
No | For details, refer to "Conditions for Multifeed Detection" (page 33). Also, specify the |
multifeed detection area if necessary ("Detecting Multifeed Errors" (page 80)). |
Did you fan the documents before loading them? |
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Have the documents just been printed out from a |
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copy machine or a laser printer? |
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Is the document stack thinner than 5 mm? |
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Are the consumables (*1) installed correctly? |
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Are any of the consumables (*1) dirty? |
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Are any of the consumables (*1) worn out? |
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