Chapter 8 Troubleshooting

Vertical streaks appear on the scanned image.

Do the streaks always appear in the same location?

 

 

 

Clean the glasses and rollers inside the ADF.

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 85).

 

 

 

Yes

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does the vertical streak disappear when you set a lower

resolution?

Yes

No

Is there any foreign matter (e.g. dust, paper dust) on the

document?

Yes

No

Specify a lower resolution and scan the document.

Remove any foreign matter off the document.

Such foreign matter on the document may be transported onto the glasses inside the ADF and cause these streaks to appear on the image.

If the problem persists, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

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