Chapter 8 Troubleshooting

Quality of the scanned photo/picture is poor when scanning in black & white mode.

 

Are you scanning in "Halftone" or "Grayscale"?

 

 

 

 

Select [Halftone] or [Grayscale] in the scanner driver and scan. (*1)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are the glasses inside the ADF clean?

 

 

 

 

Clean the glasses and rollers inside the ADF.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Chapter 6 Daily Care" (page 85).

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

If the problem persists, check the items in "8.4 Before You Contact the Scanner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

an authorized FUJITSU scanner service provider.

 

 

 

 

 

 

 

 

 

 

*1: The scanned image may differ from the original image significantly if you simply "binarize" (output in black & white) a picture or a photo. If the setting can be configured from the scanner driver's setup dialog box, set the image mode to [Halftone] or [Grayscale] and scan.

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