Chapter 8 Troubleshooting
Scanned images turn out elongated.
Are the rollers dirty? |
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| Clean the rollers. |
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| For details, refer to "Chapter 6 Daily Care" (page 85). |
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| Yes | |||
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| No |
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Does the paper condition fulfill the requirements described
in "Precautions" in "Paper Quality" (page 30)?
No
Yes 
Are any of the consumables (*1) worn out?
Yes
No
Have you adjusted the offset/vertical magnification?
No
Yes
Use paper that fulfills the requirements.
For details, refer to "2.2 Documents for Scanning" (page 30).
Check the consumable counters and replace them if necessary.
For details, refer to "Chapter 7 Replacing the Consumables" (page 91).
Go to [Device Setting] of the Software Operation Panel, and adjust the offset in feed direction (vertical magnification).
For details, refer to "Adjusting the Start Position for Scanning [Offset/Vertical magnification Adjustment]" (page 140).
If the problem persists, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
*1: "Consumables" refers to the pad assy and the pick roller.
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