Chapter 8 Troubleshooting

A shadow appears at the top or the bottom of the scanned image.

Have you adjusted the offset (the position to start the

scan)?

No

Yes

Did you use the Page Edge Filler function?

No

Yes

Go to [Device Setting] of the Software Operation Panel, and adjust the offset in the sub-scanning direction.

For details, refer to "Adjusting the Start Position for Scanning [Offset/Vertical magnification Adjustment]" (page 140).

Go to [Device Setting 2] of the Software Operation Panel, and use the Page Edge Filler function to fill out the shadow around the edge.

For details, refer to "Removing Shadows/Streaks that Appear around the Scanned Image [Page Edge Filler (ADF)]" (page 142).

If the problem persists, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

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