Chapter 8 Troubleshooting

Scanning does not start.

 

Are the documents set in the ADF paper chute correctly?

 

 

 

 

Reload the documents in the ADF paper chute.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the ADF closed properly?

 

 

 

 

Remove the documents from the ADF paper chute, then open and close the ADF.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the USB cable connected properly?

 

 

 

 

Connect the USB cable properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For details, refer to "Connecting Cables" in Getting Started.

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the connector on the USB cable broken?

 

 

 

 

Use a new USB cable and make sure that it is connected properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does scanning start after turning the power off then back

 

 

 

 

The scanner is operating correctly.

 

 

 

 

 

 

on?

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

If the problem persists, check the items in "8.4 Before You Contact the Scanner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

an authorized FUJITSU scanner service provider.

 

 

 

 

 

 

 

 

 

 

 

 

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