Chapter 8 Troubleshooting

There are black traces on the document.

Are you scanning documents written with lead pencil?

Yes

No

Are the glasses and rollers inside the ADF clean?

No

Yes

When you scan documents written with lead pencil, make sure to clean the rollers frequently. Otherwise, the rollers will be contaminated which may leave black traces on the document or cause feeding errors.

For details, refer to "Chapter 6 Daily Care" (page 85).

Clean the glasses and rollers inside the ADF.

For details, refer to "Chapter 6 Daily Care" (page 85).

If the problem persists, check the items in "8.4 Before You Contact the Scanner Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

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