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Honeywell HRXD9, HRXD16 manual Troubleshooting 142

Models: HRXD16 HRXD9

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Troubleshooting

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Honeywell HRXD9, HRXD16 manual Troubleshooting 142

Contents

HRXD9, HRXD16 Issue Date Revisions RevisionsExplanation of Graphical Symbols FCC Compliance StatementCompliance Weee Waste Electrical and Electronic EquipmentContents Operation Appendix B Text In Search Examples Appendix a USB Hard Disk Drive PreparationAppendix C Reviewing Video Clips Appendix D WebGuard Contents Figures Page Page Figures Overview of Contents About This DocumentImportant Safeguards Page Risk of explosion if battery is replaced by an incorrect Features IntroductionTechnical Overview Typical DVR Installation Introduction Package Contents InstallationRequired Installation Tools Connecting the Loop-Through Video Connecting the Video InputChannel DVR Rear Panel Connecting the Monitor Video Out ConnectorsConnecting a VGA Monitor Connecting AudioConnecting Alarms AI 1 to 16 Alarm-InARI Alarm Reset AO 1 to 16 Alarm-OutGND Ground Connecting to the RS485 Port Connecting to the USB PortsConnecting to the RS232 Port Connecting to the Ultra Wide Scsi PortConnecting to the Network Port 15 Network ConnectorFactory Reset 16 Factory Reset SwitchConnecting the Power Cord 17 Power Cord ConnectorInstallation Front Panel Controls ConfigurationChannel DVR Front Panel Infrared Remote Control Front Panel Buttons and Controls Control DescriptionPower LED Front Panel Buttons and Controls cont’dTurning on the Power Initial Unit SetupLogin Screen Setup ScreenSetup Screen System Information Virtual KeyboardUpgrade Screen Setup Import Screen Date/Time Setup 10 System Log Screen11 Date/Time Setup Screen 12 Holiday Setup Screen Storage Screen 14 Storage Information Screen15 Device Format Screen 17 Storage Status Screen User Setup Screen 18 User Setup Screen19 New Group Setup Screen 20 New User Setup Screen Shutdown ScreenLogout Screen Network and Notification SetupNetwork Screen LAN Setup Screen 24 Network Setup Screen25 LAN Manual Setup Screen 26 Port Numbers Setup Screen 27 LAN Dhcp Setup Screen Modem Setup 29 Modem Setup ScreenDvrns Setup 30 Dvrns Setup ScreenWebGuard Setup Notification Setup 31 WebGuard Setup Screen33 Authentication Setup Screen Configuring Devices 34 Notification Callback Setup ScreenCamera Setup Screen 35 Device Menu37 Camera PTZ Setup Screen Audio Setup Screen 39 Port Setup WindowAlarm-Out Screen 41 Alarm-Out Settings ScreenDisplay Screen 43 Display OSD Screen44 OSD Margin Screen 45 Main Monitor Screen Remote Control Screen 46 Spot Monitor ScreenRecording Settings Record ScreenSchedule Screen 50 Schedule Setup Screen 51 Default Setup Screen Pre-Event Screen53 Archive Setup Screen Archive ScreenEvent Settings 54 Event MenuAlarm-In Screen 55 Alarm-In Settings Screen57 Alarm-In Notify Menu 58 Alarm-In Actions 2 Screen Motion Detection Screen60 Motion Detection Sensitivity Screen 63 Motion Detection Zone Menu 65 Motion Detection Actions 1 Screen 66 Motion Detection Actions 2 Screen 67 Video Loss Settings Screen Video Loss Screen69 Video Loss Actions 2 Screen 70 Text-In Settings Screen Text-In Screen71 Text-In Device VP Filter Settings Screen Page 73 Text-In Actions 1 Screen System Event Screen 74 Text-In Actions 2 Screen75 Health Check Screen 77 Storage Screen 79 System Event Actions Screen Event Status Screen 80 Event Status ScreenPage Operation Live Monitoring Zoom Mode Active Cameo ModePIP Mode PTZ ModePTZ Select Camera Menu PTZ Menu PTZ ControlsImage Adjustment Event MonitoringCovert Camera Spot MonitoringSpot Monitor Menu Using a Mouse Mouse MenuRecording Video Mouse Display MenuRecording Audio Playing Recorded VideoBackward Button RW Rewind ButtonFF Fast Forward Button Forward ButtonDisplay Button Search ButtonCamera Buttons 1 to Zoom ButtonSearching Video Mouse Playback ControlsGo to the Date/Time 11 Search MenuCalendar Search 13 Calendar Search ScreenEvent Log Search 14 Event Log Search Screen15 Event Log Search Option Screen Text-In Search 16 Text-In Search Screen17 Text-In Search Option Screen Motion Search 18 Motion Search Screen19 Motion Search Option Screen Clip-Copy Screen 20 Clip-Copy Screen118 Page Print Screen 21 Print ScreenUSB Hard Disk Drive Preparation Preparing the USB-IDE Hard Disk Drive in WindowsComputer Text In Search Examples Search ExampleFigure B-1 Text-In Search Option Example Figure B-2 Text-In Search Option Example Text In Search Examples 126 Reviewing Video Clips Figure C-1 Clip Player Screen128 Pause mode Reviewing Video Clips 130 WebGuard Figure D-1 WebGuard Login Screen Web Monitoring Mode Figure D-2 WebGuard ScreenPage Web Search Mode Figure D-3 WebSearch ScreenPage Page WebGuard 138 Time Overlap Time Overlap 140 Troubleshooting Table F-1 Troubleshooting Problem Possible SolutionTroubleshooting 142 Connector Pin Outs Connector Pin OutsRS485 Connector Pin Outs Map of Screens Map of Screens 146 System Log Notices System Log Notices 148 System Upgrade Related Error Code NoticesNumber Description Clip Copy Related Video SpecificationsInputs / Outputs Connectors StorageGeneral CB, CESpecifications 154 Page +1.800.796.CCTV North America only HVSsupport@honeywell.com