Continuable Attention Errors (continued)

Type of Error Light Pattern

Recommended Action

 

 

 

 

 

 

Bad Connection

The cable between the printer and

 

 

 

 

 

computer has a bad connection or the

 

 

 

 

 

cable is of poor quality. Check the cable

 

 

 

 

 

connections to see if they are secure.

 

 

 

 

 

Make sure you are using a high-quality

 

 

 

 

 

cable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory Configuration Error

!Reprint the job.

!Turn the printer off. Press and hold the GO button. Turn the printer on and continue to hold the GO button for approximately five seconds, but no longer than fifteen seconds. The Attention light will come on during this process. Release the Go button. If both the Attention and Ready lights came on before you released the Go button, then you must repeat the procedure.

!Replace DIMMs (memory).

!Contact your HP service representative. See HP Customer Care (Service and Support) or Worldwide Sales and Service Offices.

EN

Chapter 4 Problem Solving 97