Common Windows Problems
Symptom | Possible Cause | Solution |
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Error Message: |
| Make sure that there is paper in |
“Error Writing to LPTx” in |
| the tray. |
Windows 9x. |
|
|
|
| Make sure the cables are connected |
|
| correctly, the printer is on, and the |
|
| Ready light is on. |
|
| Click on Start, Settings, Printers. |
|
| Right click on the HP LaserJet 2200 |
|
| driver and select Properties. Click on |
|
| Details, Port Settings. Remove check |
|
| from “Check Port State before |
|
| Printing” box. Click OK. Click on |
|
| Spool Settings. Select “Print Directly |
|
| to Printer.” Click OK. |
|
| Try printing again. |
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|
Error Message: |
| Close all other applications, reboot |
“General Protection Fault” |
| Windows, and try again. |
“Exception OE” |
|
|
“Spool32” |
| Select a different printer driver. If the |
“Illegal Operation” |
| HP LaserJet 2200 series PCL 6 driver |
|
| is selected, switch to a PCL 5e or PS |
|
| printer driver. |
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102 Chapter 4 Problem Solving | EN |