Troubleshooting General Printing Problems (continued)

Symptom

Possible Cause

Solution

Print job is extremely slow.

The job may be very complex.

The maximum speed of 19 pages-per-minute (letter-size paper, or 18 ppm with A4-size paper) cannot be exceeded even when more memory is added.

Printing speeds may be automatically reduced when printing special-sized media.

In the printer driver, Optimize for: is set to cardstock, heavy, rough or bond paper.

Reduce the complexity of the page or try adjusting the print quality settings. If this problem occurs frequently, add memory to the printer.

In the printer driver, set Optimize for: to plain paper. See Optimizing for Media Types. Choose Start, Settings, Printers, right click on the icon and select Set Defaults (Windows NT) or Properties (Windows 9x). Select the Paper tab and set Optimize for: to plain paper.

Note: If you change Optimize

for: to plain, the print job will print faster. However, if you are using heavy media, for best results leave Optimize for: set to heavy even though it may print slower.

Print job prints on both sides of the paper.

Duplex may be selected in the printer driver.

See Accessing the Printer Driver to find out how to access your printer driver or refer to your online help.

Pages print, but are totally blank.

The sealing tape may still be in the toner cartridge.

The file may have blank pages.

Remove the toner cartridge and pull out the sealing tape. Re-install the toner cartridge. Check the printer by pressing GO to print a demo page.

Check file to make sure that it does not contain blank pages.

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Chapter 4 Problem Solving 73

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HP 2200 manual File may have blank pages