Continuable Attention Errors (continued)

Type of Error Light Pattern

Recommended Action

 

 

 

 

 

 

Personality/Job

! Turn the printer off. Press and hold

Related Error

the GO button. Turn the printer on

 

 

 

 

 

and continue to hold the GO button

 

 

 

 

 

for approximately five seconds, but

 

 

 

 

 

no longer than fifteen seconds. The

 

 

 

 

 

Attention light will come on during

 

 

 

 

 

 

 

 

 

 

this process. Release the Go

 

 

 

 

 

button. If both the Attention and

 

 

 

 

 

Ready lights came on before you

 

 

 

 

 

released the Go button, then you

 

 

 

 

 

must repeat the procedure.

 

 

 

 

 

! Remove or replace the language

 

 

 

 

 

DIMM.

 

 

 

 

 

! Contact your HP service

 

 

 

 

 

representative. See HP Customer

 

 

 

 

 

Care (Service and Support) or

 

 

 

 

 

Worldwide Sales and Service

 

 

 

 

 

Offices.

 

 

 

 

 

 

Buffer Flow

! The cable between the printer and

 

 

 

 

 

computer has a bad connection or

 

 

 

 

 

the cable is of poor quality. Check

 

 

 

 

 

the cable connections to see if they

 

 

 

 

 

are secure. Make sure you are using

 

 

 

 

 

a high-quality cable.

 

 

 

 

 

 

 

 

 

 

! Contact your HP service

 

 

 

 

 

 

 

 

 

 

representative. See HP Customer

 

 

 

 

 

Care (Service and Support) or

 

 

 

 

 

Worldwide Sales and Service

 

 

 

 

 

 

 

 

 

 

Offices.

 

 

 

 

 

 

General

Contact your HP service representative.

Continuable Error

See HP Customer Care (Service and

 

 

 

 

 

Support) or Worldwide Sales and

 

 

 

 

 

Service Offices.

98 Chapter 4 Problem Solving

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