Troubleshooting General Printing Problems (continued)

Symptom

Possible Cause

Solution

 

 

 

The printer does not respond

The printer is malfunctioning.

Check the lights on the printer

when “print” is selected in the

 

to determine if the printer is

software (continued).

 

indicating an error. See

 

 

Troubleshooting Control Panel

 

 

Messages or use the control

 

 

panel simulator.

Paper curls when exiting the printer.

The paper curls when exiting the top output bin.

Open the rear output bin to allow the paper to exit in a straight path through the printer.

Turn over the paper that you are printing on .

76 Chapter 4 Problem Solving

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