SwitzerlandUkraine, Taiwan, Thailand, United Kingdom | HP 2200

SwitzerlandUkraine

Hewlett-Packard (Schweiz) AG In der Luberzen 29 CH-8902 Urdorf/Zürich Phone:(41) (0848) 88 44 66 Fax:(41) (1) 735-77 0 Warranty Support:

(41) (0848) 80 11 11

Taiwan

Hewlett-Packard Taiwan Ltd. 8th Floor

337, Fu-Hsing North Road Taipei, 10483

Phone: (886)(02)717-0055

FAX: (886)(02)514-0276 Hardware Repair Center, call: North(886)(02) 717-9673 Central(886)(04) 327-0153 South(886)(080)733-733 Extended Warranty Support Contact: Phone: (886)(02) 714-8882

Thailand

Hewlett-Packard (Thailand) Ltd.

23-25/f Vibulthani Tower II

2199 Rama 4 Rd, Klongton Klintoey, Bangkok 10110 Thailand

Phone:(66) (2) 666-3900-34 Fax:(66) (2) 666-3935-37

Hardware Repair Center and Extended Warranty Support Contact:

Phone:(66) (2) 661-3900 ext. 6001/ 6002 Customer Information Center: Phone:(66) (2) 661-3900 ext. 3211 Fax:(66) (2) 661-3943

Hewlett-Packard Trading S. A.

14, Bekhterevskiy Pereulok, Block E

04053 Kiev

Phone: (380) 44 490 61 20

Fax: (380) 44 490 61 21

United Arab Emirates

Hewlett-Packard Middle East

P.O. Box 17295

Jebel Ali Free Zone

Dubai,U.A.E

Phone: (97) 14 88 15 456

Fax: (97) 14 88 14 529

United Kingdom

Hewlett-Packard Ltd.

Cain Road

Bracknell

Berkshire RG12 1HN

Phone:(44) (134) 436-9222

Fax:(44) (134) 436-3344

Venezuela

Hewlett-Packard de Venezuela S.A. Los Ruices Norte

3A Transversal

Edificio Segre Caracas 1071 Phone:(58) (2) 239-4244

Fax:(58) (2) 239-3080

Turkey

Hewlett-Packard Company Bilgisayar Ve ölçüm Sistemleri AS 19 Mayis Caddesi Nova

Baran Plaza Kat: 12

80220 Sisli-Istanbul Phone:(90) (212) 224-5925 Fax:(90) (212) 224-5939

122 Chapter 5 Service and Support

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HP 2200 manual SwitzerlandUkraine, Taiwan, Thailand, United Arab Emirates, United Kingdom, Venezuela, Turkey

Contents

User guide Page User Guide Copyright and License HP Customer Care Service and Support HP Service Information HP Customer Care Service and Support HP direct ordering forAccessories or supplies HP Support Assistant HP Service Agreements Customer Support Worldwide Page Contents Printer Tips and Maintenance Viii Service and Support Index Printer Basics Getting to Know the Printer HP LaserJet 2200dt Printer ConfigurationsHP LaserJet 2200d HP LaserJet 2200dn Printer Features Built-in Duplexing PS Language Printer Software Software for DOS is not included with this printer Windows Installation If You Connected a Parallel Cable Update Device Driver Wizard window should appear on Windows Millennium If You Connected a USB Cable Windows Millennium Software for Windows Printer Drivers HP LaserJet Device Configuration Control Panel Simulator How the JetSend Communications Technology Works What is JetSend?HP JetSend Web Windows 9x/NT 4.0/ Millennium only Infrared Devices Macintosh Installation HP LaserJet Utility Software For Macintosh ComputersPostScript Printer Description Files PPDs Windows installation will walk you through the following Network InstallationBefore You Install the Printer Software To Install the Printer Software Networking the Printer using Windows Sharing HP Web JetAdmin Software for Networked Computers How to Access HP Web JetAdmin HP JetDirect Embedded Web Server What additional drivers and software upgrades are Software Installation TipsHow do I access printer features? Available to me? Windows What other software is available to me?How do I remove the printing software? Macintosh Button Usage Job CancelControl Panel Buttons Printing with the Fast Infrared Port Wireless Printing FIR Port Wireless Printing Instructions Interface Ports Accessories and Ordering Information Accessories Option Description or Use Part Number Cable and Interface Accessories Media Accessories Option Description or Use Part Number Printing Tasks Overview Purchasing Paper and Other Media Media Input Options Tray 1 Media Sizes Tray 2 and Optional 250-sheet Tray Paper Sizes Optional 500-sheet Tray 3 Paper Sizes Loading Media into Tray Loading Media into Tray 2 or Optional 250-sheet Tray On the nextPage Loading Media into Optional 500-sheet Tray Media Output Options Top output bin Rear output bin Printing Tasks Printing on EnvelopesPage Printing on Labels Label Orientation Print-side up, top Printing on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Paper Duplexing Guidelines for Printing Both Sides of Paper Paper Orientation for Printing Both Sides of Paper Duplexing Tray All other trays Layout Options for Printing Both Sides of Paper Long-edge landscape Printing on Letterhead or Preprinted Forms Tray 1 letterhead orientation print-side up, top-edge toward Inks, such as those used in some types of thermography Canceling a Print Job Job Cancel Tips Accessing the Printer Driver Software FeaturesFeatures in the Printer Driver Using the Printer Driver Help Windows Only Creating and Using Watermarks Printing Multiple Pages on One Sheet of Paper N-up Printing Using EconoMode or Draft Printing Setting a Custom Paper SizeCreating and Using Quick Sets Restoring Default Printer Driver Settings Choosing Print Quality SettingsUsing Reduce/Enlarge Options Selecting a Paper Source Printing on Different Paper for the First Features in the HP LaserJet Device Configuration and HP LaserJet Utility Language Tray Lock Printing by Size of Paper Save Settings to a FileRetrieve Settings from a File Printer Tips and Maintenance Toner Cartridge Storage Managing the UltraPrecise Toner CartridgeHP Policy on Non-HP Toner Cartridges Toner Cartridge Life Expectancy Redistributing the Toner Page Engine Cleaning Cleaning the PrinterUsing the Printer Cleaning Process To Start Engine Cleaning Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting Checklist Series printer driver Troubleshooting General Printing Problems File may have blank pages Problem Solving Not configured for the printer Messages or use the control Printing Special Pages Self Test/ConfigurationCleaning Process Demo Clearing Paper Jams Toner Cartridge Area If the paper is too difficult to remove or Tray 2 or Optional Tray 3 Paper Feed Area Output Areas Duplexer Area Solving Print Quality Problems Print Quality Checklist Image Defect Examples Dropouts Light Print or FadeToner Specks Toner Smear Vertical LinesGray Background Loose Toner Skew Vertical Repetitive DefectsMisformed Characters Toner Scatter Outline Curl or WaveWrinkles or Creases Random Image Repetition Wireless Printing Problems Wireless Printing Problems Symptom Possible Cause Solution One of the IR ports may cause Startup Troubleshooting Control Panel MessagesBasic Control Panel Messages Ready Control Panel Error Messages Processing Service Error Accessory Error Secondary Light Patterns Problem Solving Dimm IO Error Problem Solving Network Printing Problems Common Windows Problems Common Windows Problems Symptom Possible Cause Solution Directory. It is usually C\temp by Common Macintosh Problems Macintosh Problems Symptom Possible Cause Solution Printing Errors USB Problems Software troubleshooting Selecting an Alternate PostScript Printer Description PPD Renaming the Printer Troubleshooting PostScript PS Errors PS Errors Symptom Possible Cause Solution PS Errors Symptom Possible Cause Solution Specific Errors Availability HP Express Exchange Guidelines for Repacking the Printer Service Information Form WHO is Returning the EQUIPMENT? Priority On-Site Service HP Maintenance AgreementsOn-Site Service Agreements Next-Day On-Site Service Hewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Czech Republic ColombiaCroatia Denmark Japan IsraelItaly Latin American Headquarters Poland New ZealandNorway Portugal Thailand SwitzerlandUkraineTaiwan United Arab Emirates HP LaserJet With Optional Tray Sheet Printer SpecificationsElectrical Specifications Volt Models Sound Power Declared Per ISO FCC Regulations Environmental Product Stewardship Program Protecting the Environment Plastics HP LaserJet Printing Supplies Returns Non-U.S. Returns Material Safety Data SheetPaper Regulatory Statements Declaration of Conformity Canadian DOC Regulations Laser Safety StatementLED Safety Vcci Statement Japan Korean EMI Statement Laser Statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Media Specifications Tray Dimensionsa Weight Capacityb Supported Sizes of Paper Tray 2 or Tray Dimensionsa Weight Capacityb Sheet tray Tray 3 Dimensionsa Weight Capacityb Sheet tray Automatic Duplexer Dimensionsa Weight Guidelines for Using Paper Symptom Problem with Paper Solution Paper Specifications Category Specifications Printing and Paper Storage Environment Envelopes Minimum Maximum Envelopes with Double Side Seams Envelopes with Adhesive Strips or Flaps Type of Address Top Margin Left Margin Envelope MarginsEnvelope Storage Labels Label Construction Transparencies Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card PrinterCommands PJL Uppercase letter Understanding PCL Printer Command SyntaxCategory of command DOS Software Application Entry What Appears Combining Escape SequencesEntering Escape Characters Common PCL Printer Commands Function Command Options # Selecting PCL Fonts ?&l #O ?&l #C Language Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Page Page C7058-90915