Understanding control panel messages

The tables in this section explain common messages that might appear on the control panel display.

Within each table, the messages and their meanings are listed in alphabetical order, with numbered messages listed at the end of the tables.

If a message persists:

If you see persistent messages requesting that you load a tray, or if a message indicates that a previous print job is still in the product’s memory, press START to print or press STOP to clear the job from memory.

If a message persists after you complete all of the recommended actions, contact an HP-authorized service or support provider (see “HP customer care service and support” on page 107).

Not all messages are described in this guide (many are self-explanatory), but are addressed on the product pages in the embedded Web server.

The product generates two types of errors:

temporary errors that you can correct

equipment errors, which are usually generated by equipment failure and require action by service personnel

Control panel messages

Message

Explanation or recommended action

 

 

ACCESS DENIED

The control panel function you are trying to use is locked to prevent unauthorized access. See

MENUS LOCKED

your network administrator.

 

 

ADF COVER OPEN

The ADF cover is open and must be closed before copying can continue.

 

 

ADF MISPICK

The ADF feed mechanism was unable to pick the next page. Remove all pages and restack them

 

in the proper order, straightening their edges. Press START to resume the copy job.

 

 

ADF OVERFILL

Too many pages have been placed in the ADF. Remove some of the pages and try the operation

 

again. If necessary, raise the ADF tray and remove any jammed media, and then lower the ADF

 

tray.

 

 

ADF PAPER JAM

A page has jammed inside the ADF and must be cleared before copying can continue. Raise the

 

ADF tray and remove the jammed media, and then lower the ADF tray.

 

 

BAD DUPLEXER

The duplexer is not properly connected to the product. Use only the right-angle power cord that

CONNECTION

shipped with the product.

 

Try removing and reinstalling the duplexer. Then turn the product off and back on.

 

 

BAD OPT TRAY

There is a problem with an optional 500-sheet paper tray connection with the product:

CONNECTION

The tray is not connected properly.

 

More than two optional 500-sheet paper trays are installed (the product cannot support more

 

than four trays).

 

The electronics in the paper tray are faulty.

 

Try removing and reinstalling the paper tray. Then turn the product off and back on.

 

 

BLOCKED JOB

The product is processing other jobs and cannot process your job at this time.

 

Please wait. Your job will be processed as soon as the current job is completed.

 

 

BUSY PRINTING

A job is currently printing.

 

 

CANCELING

The current job is being canceled.

<JOBNAME>

 

 

 

86 Chapter 8 – Problem solving

EN

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HP 4100 mfp manual Understanding control panel messages, ADF Overfill

4100 mfp specifications

The HP 4100 MFP is a multifunction printer designed to cater to the needs of small to medium-sized businesses, providing a blend of efficiency, versatility, and performance. As a multifunction printer, it combines printing, scanning, copying, and sometimes faxing functions into a single unit. This can help streamline workflows and reduce the need for multiple devices.

One of the standout features of the HP 4100 MFP is its impressive printing speed. Capable of producing documents at speeds of up to 43 pages per minute, this printer minimizes downtime and enhances productivity in high-volume environments. Moreover, it delivers a high print resolution, ensuring that documents come out with sharp text and vibrant imagery, which is essential for professional presentations and reports.

The HP 4100 utilizes advanced laser printing technology, which not only improves print quality but also helps to maintain operational efficiency. This laser technology ensures quick warm-up times and less energy consumption compared to inkjet printers. Additionally, it supports a wide range of media sizes and types, making it suitable for various printing tasks, from simple black-and-white reports to colorful brochures.

Equipped with a large paper capacity, the HP 4100 MFP can hold up to 600 sheets with the option to expand further through additional trays. This feature significantly reduces the frequency of paper loading, allowing users to focus on their core tasks without interruptions. The device also includes automatic duplex printing, enabling users to print on both sides of a sheet, which helps save on paper costs and aligns with eco-friendly practices.

In terms of scanning capabilities, the HP 4100 MFP is equipped with an automatic document feeder (ADF) that can hold multiple pages simultaneously, facilitating efficient digitization of multi-page documents. It also offers various scanning resolutions and formats, ensuring flexibility in how documents are captured and stored.

Connectivity is another key characteristic of the HP 4100 MFP. It features USB, Ethernet, and wireless options for seamless integration into existing office networks. This allows users to print directly from their computers, mobile devices, or networked systems effortlessly. Additionally, it is compatible with various operating systems, making it a versatile choice for any work environment.

Security features are also a priority with the HP 4100 MFP. It includes secure printing options, user authentication, and encrypted data storage, ensuring that sensitive information remains protected in busy office settings.

In conclusion, the HP 4100 MFP is a robust multifunction printer that stands out for its speed, print quality, and comprehensive features. Its fusion of printing, scanning, and copying capabilities, along with advanced connectivity and security, makes it an ideal solution for businesses seeking efficiency and reliability.