Understanding mopy disk-error messages

The following table lists the mopy disk error numbers reported on the collation or job storage disk error pages that are printed when an error occurs.

Mopy disk error messages

Disk

Error description

Solution

error no.

 

 

 

 

 

1

Disk volume not present— it may

Initialize the hard disk. If the problem persists,

 

be uninitialized.

replace the hard drive.

 

 

 

3

A requested file or directory

Possible data corruption has occurred. Delete

 

could not be found.

the job that prompted the error.

 

 

 

5

Invalid # of bytes given in a

Possible data corruption has occurred. Delete

 

read/write request.

the job that prompted the error.

 

 

 

6

Attempt to create a file or

You have sent a user name that is the same as

 

directory that already exists.

an existing directory. Change the user name in

 

 

the driver and resend the job.

 

 

 

15

Bad disk.

Initialize the hard disk. If the problem persists,

 

 

replace the hard drive.

 

 

 

16

No volume label.

Initialize the hard disk. If the problem persists,

 

 

replace the hard drive.

 

 

 

23

Bad seek request— the resulting

Possible data corruption has occurred. Delete

 

offset would be negative.

the job that prompted the error.

 

 

 

24

Unexpected internal error.

● Possible data corruption has occurred.

 

 

Delete the job that prompted the error.

 

 

● A disk media problem has occurred.

 

 

Initialize the hard disk.

 

 

● If the problem persists on a hard drive,

 

 

replace the hard drive.

 

 

 

55

Bad file system.

● Possible data corruption has occurred.

 

 

Delete the job that prompted the error.

 

 

● Disk media problem has occurred. Initialize

 

 

the hard disk.

 

 

● If the problem persists on a hard drive,

 

 

replace the hard drive.

 

 

 

56

Hardware failure.

Replace the hard drive.

 

 

 

59

Stored jobs are stored in

● Delete all jobs stored for a user. The

 

directories created for each

firmware automatically deletes the directory

 

user. A limited number of

for a user with no stored jobs.

 

directories can be put on a disk

● Delete other directories on the disk.

 

and the maximum number of

 

 

directories has been reached

 

 

 

 

70

Disk error

Contact an HP-authorized service and support

 

 

representative.

 

 

 

Understanding mopy disk-error messages 95

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HP 4100 mfp manual Understanding mopy disk-error messages
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4100 mfp specifications

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