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General print quality issues
The following examples depict
| Problem | Cause | Solution | |
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| Print is light or faded. | The media might not meet | Use media that meets HP specifications. | |
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| HP specifications. |
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| One or more print cartridges might be | Print the Supplies status page to check |
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| defective. | the remaining life. See Print information |
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| pages on page 68. |
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| Replace any low print cartridges. See |
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| Replace print cartridges on page 85. |
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| The product is set to override the | Replace any low print cartridges. See |
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| Replace <color> cartridge message | Replace print cartridges on page 85. |
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| and to continue printing. |
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| Toner specks appear. | The media might not meet HP | Use media that meets HP specifications. | |
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| specifications. |
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| The paper path might need cleaning. | Clean the paper path. See Clean the |
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| product on page 91. |
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| Dropouts appear. |
| A single sheet of print media might be | Try reprinting the job. |
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| defective. |
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| The moisture content of the paper is | Try different paper, such as |
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| uneven or the paper has moist spots on | paper that is intended for color laser |
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| its surface. | printers. |
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| The paper lot is flawed. The | Try different paper, such as |
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| manufacturing processes can cause | paper that is intended for color laser |
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| some areas to reject toner. | printers. |
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Vertical streaks or bands appear on the page.
Aa BbC c
Aa BbC c
Aa BbC c
Aa BbC c
Aa BbC c
One or more print cartridges might be | Print the Supplies status page to check |
defective. | the remaining life. See Print information |
| pages on page 68. |
| Replace any low print cartridges. See |
| Replace print cartridges on page 85. |
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The product is set to override the | Replace any low print cartridges. See |
Replace <color> cartridge message | Replace print cartridges on page 85. |
and to continue printing. |
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ENWW |
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