Control-panel and status-alert messages

The control-panel messages indicate the current product status or situations that might require action.

Status-alert messages appear on the computer screen (in addition to control-panel messages) when

the product has certain problems. If a status-alert message is available, a appears in the Status alert column in the following table.

Control-panel messages appear temporarily and might require that you acknowledge the message by pressing OK to resume printing or by pressing X to cancel the job. With certain messages, the job might not finish printing or the print quality might be affected. If the message is related to printing and the auto- continue feature is on, the product will attempt to resume printing after the message has appeared for 10 seconds without acknowledgement.

For some messages, restarting the product might fix the problem. If a critical error persists, the product might require service.

Control-panel message

Status alert

Description

Recommended action

 

 

 

 

10.XXXX Supply error

 

The e-label for one of the print

Reinstall the print cartridge.

 

 

cartridges cannot be read or is

Turn the product off and then on.

 

 

missing.

 

 

10.0000 = black e-label

If the problem is not solved,

 

 

error

replace the cartridge.

 

 

10.0001 = cyan e-label error

 

 

 

10.0002 = magenta e-label

 

 

 

error

 

 

 

10.0003 = yellow e-label

 

 

 

error

 

 

 

10.1000 = black e-label is

 

 

 

missing

 

 

 

10.1001 = cyan e-label is

 

 

 

missing

 

 

 

10.1002 = magenta e-label

 

 

 

is missing

 

 

 

10.1003 = yellow e-label is

 

 

 

missing

 

 

 

 

 

49 Error

 

The product experienced an

Turn the product off, wait at least

Turn off then on

 

internal error.

30 seconds, and then turn the

 

 

product on and wait for it to

 

 

 

initialize.

 

 

 

If you are using a surge protector,

 

 

 

remove it. Plug the product

 

 

 

directly into the wall socket. Turn

 

 

 

the product power on.

 

 

 

If the message persists, contact

 

 

 

HP support. See Service and

 

 

 

support on page 127.

 

 

 

 

50.X Fuser error

 

The product has experienced an

Turn the product power off, wait

Turn off then on

 

error with the fuser.

at least 30 seconds, and then turn

 

 

 

 

 

 

 

ENWW

Control-panel and status-alert messages 95

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HP CP1510 manual Control-panel and status-alert messages, Xxxx Supply error, Error, Turn off then on, Fuser error