Performance problems, Problem Cause Solution | HP CP1510 specification

Performance problems

Problem	Cause	Solution

Pages print but are totally blank.	The sealing tape might still be in the print	Verify that the sealing tape has been
	cartridges.	completely removed from the print
		cartridges.

	The document might contain blank	Check the document that you are printing
	pages.	to see if content appears on all of the
		pages.

	The product might be malfunctioning.	To check the product, print a
		Configuration page.

Pages print very slowly.	Heavier media types can slow the print	Print on a different type of media.
	job.

	Complex pages can print slowly.	Proper fusing may require a slower print
		speed to ensure the best print quality.

Pages did not print.	The product might not be pulling media	Make sure paper is loaded in the tray
	correctly.	correctly.
		If the problem persists, you might need
		to replace the pickup rollers and the
		separation pad. See Service and support
		on page 127.

	The media is jamming in the device.	Clear the jam. See Jams on page 101.

	The USB cable might be defective or	● Disconnect the USB cable at both
	incorrectly connected.	ends and reconnect it.
		● Try printing a job that has printed in
		the past.
		● Try using a different USB cable.

Other devices are running on your computer.

The product might not share a USB port. If you have an external hard drive or network switchbox that is connected to the same port as the product, the other device might be interfering. To connect and use the product, you must disconnect the other device or you must use two USB ports on the computer.

ENWW	Performance problems 117

Image 127

HP CP1510 manual Performance problems, Problem Cause Solution

Contents

HP Color LaserJet CP1510 Series Printer Page HP Color LaserJet CP1510 Series Printer Trademark Credits Copyright and License Table of contents Print tasks TCP/IP Manage and maintain Control panelColor Photo Solve problems Appendix D Regulatory information Appendix a Supplies and accessoriesAppendix B Service and support Appendix C Specifications 149 Basics Product comparison Product featuresHP Color LaserJet CP1510 Series Printer PictBridge USB port AccessibilityEconomical printing Supplies Front view WalkaroundBack and side view Product has the following items on the control panel Control-panel walkaround Nbar Model and serial numbers Software Supported operating systems and printer drivers Product softwareAdditional drivers Priority for print settings Operating System To change the settings for all Open the printer driver and change the print settingsTo change the device Software for Macintosh Remove software from Windows operating systemsUtilities Software for Windows Linux HP Web JetadminSoftware for networks Embedded Web server Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Tray Enww Supported paper types and tray capacity Media type Dimensions1 Weight Capacity2 Paper orientation Media type Special paper or print media guidelines Load tray Load paper and print media Enww O configuration Network connection USB connection Set up the product and use it on the network Network configuration Use the embedded Web server or the HP ToolboxFX Set a system password Use the product control panel Configure the TC/IP settingsManual configuration Automatic configuration Set automatic crossover Set network servicesShow or hide the IP address on the control panel Set memory card sharing Service name Description Restore defaults network settingsSupported network protocols Transmission Control Protocol TCP Internet Protocol IPIP address Subnets Configure IP parametersGateways Enww Print tasks Printer-driver Help Use features in the Windows printer driverCancel a print job Change the print driver to match the media type and size Use printing shortcuts Create and use printing shortcuts in WindowsPrint booklets Create a printing shortcut Reduce or enlarge a document Print-quality settingsPrint on special media Resize documents Print a document onto a different paper size Set the print orientationUse watermarks Print on both sides of the page manual duplex Select the Print On Both Sides Manually check box Print multiple pages on one sheet of paper in Windows Print multiple pages on one sheet of paper Use features in the Macintosh printer driverCreate and use presets in Mac OS Print a cover Set the color options Stop the current print job from the product control panel Stop a print requestStop the current print job from the software program Enww Control panel Understand control-panel features Understand control-panel features Use the menus Use the control-panel menus Menu item Description Reports menu Reports System setup menuMenu item Sub-menu item Description Language Display messages and the product Menu item Sub-menu item Description Network config. menu Service menu Use the product control panel in shared environments Color Print in Grayscale Automatic or manual color adjustmentSetting description Manage color Edge Control Setting description Setting optionsColor themes Neutral Grays Advanced color use Advanced color use Match colors Use HP ToolboxFX to open the HP Basic Color Match tool HP Basic Color Match tool Enww Photo Insert a memory card Insert and remove a memory card Change memory card default settings Print individual photos from the memory card Print photos directly from the memory cardPrint a range of photos from the memory card Print all of the photos from the memory card Print a memory card index Connect a digital camera or digital camcorder to the product PictBridge Enww Manage and maintain Print information pages View the HP ToolboxFX HP ToolboxFX Event log Status Product information Set up Status AlertsSet up E-mail Alerts Alerts Enww Device Information Device Settings PostScript Paper HandlingPrinting PCL5c Color Calibration Print QualityPrint Density Paper Types Extended Print Modes Print mode Setting Service System SetupOptimize Shop for Supplies Network SettingsOther Links Use the embedded Web server Access the embedded Web server by using a network connection Tab or section Description Embedded Web server sectionsStatus tab Networking tab Settings tab Configure the product using a Macintosh HP fraud hotline and Web site Manage suppliesPrint-cartridge storage HP policy on non-HP print cartridges Auto continue Enable or disable the Cartridge out override feature Replace print cartridges Enww Enww Product memory Install memory DIMMsInstall memory and font DIMMs Work with memory Work with memory Enww Check Dimm installation Clean the productUpgrade firmware Enable memory Enww Solve problems Factors that affect product performance Basic troubleshooting checklist Control-panel and status-alert messages Xxxx Supply errorError Fuser error Error Turn off then on Press OK Service errorDevice error Color in wrong position Front Door open Genuine HP supply installedInstall Color cartridge Cleaning mode OK to start Order supplies Non HP supply installedMisprint Order color cartridge Unexpected size in tray # Used supply installedTray 2 jam Clear jam and then Press OK Jams Recover jams Common causes of jams Common causes of jams1 Cause Solution Jam in tray Clear jams Jam in tray Jam in fuser area Remove any jammed sheets Close the rear door Solve problems Jam in output bin Identify and correct print defects Print-quality problemsPrint-quality checklist Improve print quality Problem Cause Solution General print quality issuesReplace color cartridge message See Extended Print Modes on HP ToolboxFX on Menus on Service menu item Less paper Solve issues with color documents See Match colors on Print the print-quality troubleshooting Use HP ToolboxFX to troubleshoot print-quality problemsSection Print-cartridge Calibrate the product Performance problems Problem Solution Product software problems Solve problems with Mac OS Macintosh problems An EPS file prints with incorrect fonts Cause Software troubleshooting Hardware troubleshooting Cause Solution Enww Supplies and accessories Order directly through the HP ToolboxFX software Order parts, accessories, and suppliesOrder through service or support providers Order directly from HP Part Part number Type/size Part numbers HP LaserJet Printer Family Print Media Specification Guide Service and support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement HP service agreements Online ServicesHP Customer Care HP support and information for Macintosh computers HP ToolboxFX HP Care Pack Services and Service Agreements HP maintenance agreementsExtended warranty Repack the product Repack the product WHO is Returning the EQUIPMENT? Service information form Specifications Operating-environment specifications Physical specificationsEnvironment Recommended Allowed Product Model Printing 12 PPM 2 Ready Sleep Off Electrical specificationsPower-consumption specifications Volt models Acoustic emissions Paper and print media specificationsSkew specifications Sound power level Declared per ISO Regulatory information FCC regulations Environmental product stewardship program United States and Puerto Rico Return and recycling instructionsPaper Material restrictions Material Safety Data Sheet Msds For more information Declaration of Conformity Declaration of conformity Laser safety Safety statementsCanadian DOC regulations Luokan 1 laserlaite Laser statement for Finland 六价铬 CrVI 溴溴苯 PBB Substances Table China Enww Index Symbols/Numerics Dhcp Msds Macintosh TCP Enww TCP/IP Msds Enww Page CC378-90901* *CC378-90901