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HP CP1510 manual HP maintenance agreements, HP Care Pack Services and Service Agreements

Models: CP1510

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HP maintenance agreements

HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you.

HP Care Pack™ Services and Service Agreements

HP has various service and support options that meet a wide range of needs. These options are not part of the standard warranty. Support services may vary by location. For most printers HP offers both in-warranty and post-warranty HP Care Pack Services and Service Agreements.

To identify service and support options for this product, go to http://www.hpexpress-services.com/ 10467a and type the product model number. In North America, Service Agreement information can be obtained through HP Customer Care. Call 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). In other countries/regions please contact your country/region-specific HP Customer Care Center. See the inbox flyer or go to http://www.hp.com for the HP Customer Care telephone number in your country/region.

Extended warranty

HP Support provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group.

132 Appendix B Service and support

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HP CP1510 manual HP maintenance agreements, HP Care Pack Services and Service Agreements, Extended warranty

Contents

HP Color LaserJet CP1510 Series Printer Page HP Color LaserJet CP1510 Series Printer Copyright and License Trademark CreditsTable of contents TCP/IP Print tasksPhoto Control panelColor Manage and maintainSolve problems Appendix C Specifications Appendix a Supplies and accessoriesAppendix B Service and support Appendix D Regulatory information149 Basics Product comparison Product featuresHP Color LaserJet CP1510 Series Printer Supplies AccessibilityEconomical printing PictBridge USB portFront view WalkaroundBack and side view Control-panel walkaround Product has the following items on the control panelModel and serial numbers NbarSoftware Supported operating systems and printer drivers Product softwareAdditional drivers Priority for print settings Operating System To change the settings for all Open the printer driver and change the print settingsTo change the device Software for Windows Remove software from Windows operating systemsUtilities Software for MacintoshEmbedded Web server HP Web JetadminSoftware for networks LinuxPaper and print media Understand paper and print media use Size Dimensions Tray Supported paper and print media sizesEnww Media type Dimensions1 Weight Capacity2 Paper orientation Supported paper types and tray capacitySpecial paper or print media guidelines Media typeLoad paper and print media Load trayEnww O configuration USB connection Network connectionNetwork configuration Set up the product and use it on the networkSet a system password Use the embedded Web server or the HP ToolboxFXAutomatic configuration Configure the TC/IP settingsManual configuration Use the product control panelSet memory card sharing Set network servicesShow or hide the IP address on the control panel Set automatic crossoverService name Description Restore defaults network settingsSupported network protocols Transmission Control Protocol TCP Internet Protocol IPIP address Subnets Configure IP parametersGateways Enww Print tasks Change the print driver to match the media type and size Use features in the Windows printer driverCancel a print job Printer-driver HelpCreate a printing shortcut Create and use printing shortcuts in WindowsPrint booklets Use printing shortcutsResize documents Print-quality settingsPrint on special media Reduce or enlarge a documentPrint on both sides of the page manual duplex Set the print orientationUse watermarks Print a document onto a different paper sizePrint multiple pages on one sheet of paper in Windows Select the Print On Both Sides Manually check boxPrint a cover Use features in the Macintosh printer driverCreate and use presets in Mac OS Print multiple pages on one sheet of paperSet the color options Stop the current print job from the product control panel Stop a print requestStop the current print job from the software program Enww Control panel Understand control-panel features Understand control-panel features Use the control-panel menus Use the menusReports menu Menu item DescriptionDisplay messages and the product System setup menuMenu item Sub-menu item Description Language ReportsMenu item Sub-menu item Description Network config. menu Service menu Use the product control panel in shared environments Color Manage color Automatic or manual color adjustmentSetting description Print in GrayscaleNeutral Grays Setting description Setting optionsColor themes Edge ControlAdvanced color use Advanced color use Match colors HP Basic Color Match tool Use HP ToolboxFX to open the HP Basic Color Match toolEnww Photo Insert a memory card Insert and remove a memory card Change memory card default settings Print individual photos from the memory card Print photos directly from the memory cardPrint a range of photos from the memory card Print a memory card index Print all of the photos from the memory cardPictBridge Connect a digital camera or digital camcorder to the productEnww Manage and maintain Print information pages HP ToolboxFX View the HP ToolboxFXStatus Event logAlerts Set up Status AlertsSet up E-mail Alerts Product informationEnww Device Settings Device InformationPCL5c Paper HandlingPrinting PostScriptPaper Types Print QualityPrint Density Color CalibrationPrint mode Setting Extended Print ModesService System SetupOptimize Shop for Supplies Network SettingsOther Links Access the embedded Web server by using a network connection Use the embedded Web serverTab or section Description Embedded Web server sectionsStatus tab Settings tab Networking tabConfigure the product using a Macintosh HP policy on non-HP print cartridges Manage suppliesPrint-cartridge storage HP fraud hotline and Web siteEnable or disable the Cartridge out override feature Auto continueReplace print cartridges Enww Enww Work with memory Install memory DIMMsInstall memory and font DIMMs Product memoryWork with memory Enww Enable memory Clean the productUpgrade firmware Check Dimm installationEnww Solve problems Basic troubleshooting checklist Factors that affect product performanceFuser error Xxxx Supply errorError Control-panel and status-alert messagesError Turn off then on Color in wrong position Service errorDevice error Press OKCleaning mode OK to start Genuine HP supply installedInstall Color cartridge Front Door openOrder color cartridge Non HP supply installedMisprint Order suppliesClear jam and then Press OK Used supply installedTray 2 jam Unexpected size in tray #Recover jams JamsCommon causes of jams1 Cause Solution Common causes of jamsClear jams Jam in trayJam in tray Jam in fuser area Remove any jammed sheets Close the rear door Solve problems Jam in output bin Improve print quality Print-quality problemsPrint-quality checklist Identify and correct print defectsProblem Cause Solution General print quality issuesReplace color cartridge message See Extended Print Modes on HP ToolboxFX on Service menu item Less paper Menus onSolve issues with color documents See Match colors on Print the print-quality troubleshooting Use HP ToolboxFX to troubleshoot print-quality problemsSection Print-cartridge Calibrate the product Performance problems Product software problems Problem SolutionMacintosh problems Solve problems with Mac OSSoftware troubleshooting An EPS file prints with incorrect fonts CauseCause Solution Hardware troubleshootingEnww Supplies and accessories Order directly from HP Order parts, accessories, and suppliesOrder through service or support providers Order directly through the HP ToolboxFX softwarePart numbers Part Part number Type/sizeHP LaserJet Printer Family Print Media Specification Guide Service and support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement HP service agreements Online ServicesHP Customer Care HP ToolboxFX HP support and information for Macintosh computersHP Care Pack Services and Service Agreements HP maintenance agreementsExtended warranty Repack the product Repack the productService information form WHO is Returning the EQUIPMENT?Specifications Operating-environment specifications Physical specificationsEnvironment Recommended Allowed Volt models Electrical specificationsPower-consumption specifications Product Model Printing 12 PPM 2 Ready Sleep OffSound power level Declared per ISO Paper and print media specificationsSkew specifications Acoustic emissionsRegulatory information FCC regulations Environmental product stewardship program Material restrictions Return and recycling instructionsPaper United States and Puerto RicoMaterial Safety Data Sheet Msds For more information Declaration of conformity Declaration of ConformityLaser safety Safety statementsCanadian DOC regulations Laser statement for Finland Luokan 1 laserlaiteSubstances Table China 六价铬 CrVI 溴溴苯 PBBEnww Symbols/Numerics IndexDhcp Macintosh MsdsTCP Enww TCP/IP Msds Enww Page CC378-90901* *CC378-90901