Chapter

9.

Hardware

Problem

Determination

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Determination

Using

the

Standalone

or Online

Diagnostics

 

 

 

 

 

 

Use

this

procedure

to obtain a service request

number (SRN)

when

you are able

load

the

Standalone

or

Online

Diagnostics. If you

are

unable

to

load the Standalo

or Online Diagnostics, go to “Problem Determination When Unable to Load

Diagnostics”

on page 9-10.

The

service

organization

uses

the SRN

to

determine

which field replaceable units (FRUs) are needed to restore the system to corr operation.

Step

1.

Considerations before

Running

This Procedure

Note:

See

the

operator

manual

for your ASCII terminal to find the key sequences

you

need

to

respond to

the

diagnostic programs.

ŸThe diagnostics can use a display connected to the video port or a ASCII

terminal attached to a serial port.

Ÿ This procedure asks you to

select the

type

of diagnostics you

want to run.

need more

information about

the types,

see

“Standalone and Online

Diagnostics

Operating

Considerations” on

page 6-1.

 

 

 

ŸISA adapters cannot be detected by the system. The ISA adapter Configuratio Service Aid allows the identification and configuration of ISA adapters for

Standalone Diagnostics. ISA adapters must be identified and configured before they can be tested.

ŸGo to “Step 2.”

Step 2

Are the Online Diagnostics installed on this system?

NOGo to “Step 15.”

YES Go to “Step 3.”

Chapter 9. Hardware Problem Determination9-1

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Image 301
IBM RS/6000 7025 manual Diagnostics, This Procedure