IBM RS/6000 7025 manual Call Out Call-Home

Call Out (Call-Home)

The Service Processor can call out (Call-Home) when it detects one of the following conditions:

Ÿ	System	firmware surveillance failure.
Ÿ	Operating system surveillance failure (if supported by Operating System).
Ÿ	Critical	environmental failures.

ŸRestarts

To enable the call out feature, you need to do the following:

Ÿ

Have a

modem

connected

to

serial port

1

or 2.

Ÿ

Set

up

the

following

using

the

Service

Processor

Menus or

Diagnostic

Service

Aids:

–

Enable

call

out

for

the

serial port where the modem is connected.

–

Set

up

serial

port

line

speed.

–

Enter

the

modem

configuration

filename.

–

Set

up

site specific parameters (i.e.

phone

numbers

for call

out,

call

out policy,

etc).

ŸTo call out before restart, set “Call-Out before restart” to ENABLED from the Reboot/Restart Policy Setup menu.

Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem. Therefore, even though the paging was successful, the error message will cause the Service Processor to retry, continuing to place pager calls for t number of retries specified in the Call-Out policy Setup Menu. These retries result in redundant pages.

Chapter 4. Service Processor4-31Menus