Table 5. Alert Codes and Troubleshooting | Critical alerts are displayed on Home (user) screen, in the Homeowner alert button, and in the Installer | |||
alert button. Minor and Moderate alerts are found only in the Installer alert button. | ||||
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Alert |
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Code | Priority | Alert Text | Steps to clear | |
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180 | Critical | (Furnace / Air Handler / Outdoor Unit) The ther- | In normal operation after control recognizes sensors, the alarm will be sent if valid temperature | |
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| mostat has found a problem with the (furnace, | reading is lost. Compare outdoor sensor resistance to temperature/resistance charts in unit installa- | |
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| air−handler or outdoor unit) outdoor sensor. | tion instructions. Replace sensor pack if necessary. At the beginning of (any) configuration, furnace | |
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| or air−handler control will detect the presence of the sensor(s). If detected (reading in range), ap- | |
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| propriate feature will be set as ’installed’ and shown in the ’About’ screen. The alarm/fault will clear | |
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| upon configuration, or sensing normal values. | |
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200 | Critical | (Furnace) The furnace rollout limit switch is | Correct the cause of rollout trip. Reset rollout switch. Reset power to clear. Test the furnace opera- | |
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| open. | tion. The alarm/fault clears after the furnace rollout switch is closed. | |
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201 | Critical | (Furnace / Air Handler) The system has lost | Lost communication with indoor blower motor. Possible causes include: power outage, brown−out, | |
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| communication with the (furnace or air−handler) | motor not powered, loose wiring, condensation on air handler control without cover on breaker. | |
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| indoor blower motor. | Problem may be on control or motor side. Cleared after communication is restored. | |
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202 | Critical | (Furnace / Air Handler) The unit size code for | Incorrect appliance unit size code selected. Check for proper configuring under Unit Size Codes for | |
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| the (furnace or air−handler) and the size of blow- | Furnace/Air Handler on configuration guide or in installation instructions. The alarm/fault clears after | |
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| er motor do not match. | the correct match is detected following a reset. Remove the thermostat from the system while apply- | |
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| ing power and reprogramming. | |
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203 | Critical | (Furnace / Air Handler) The unit size code for | No appliance unit size code selected. Check for proper configuring under: Unit Size Codes for Fur- | |
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| the (furnace or air−handler) has not been se- | nace/Air Handler on configuration guide or in installation instructions. Critical Alert. The alarm/fault | |
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| lected. | clears after the correct match is detected following a reset. Remove the thermostat from the system | |
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| while applying power and reprogramming. | |
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204 | Critical | (Furnace) There is a problem with the furnace | Check gas valve operation and wiring. The alarm/fault clears after the issue is corrected. | |
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| gas valve. |
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205 | Critical | (Furnace) The furnace gas valve relay contact | Check wiring on control and gas valve. The alarm/fault clears after the issue is corrected. | |
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| is closed. |
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206 | Critical | (Furnace) The furnace gas valve 2nd stage | Furnace will operate on 1st stage for the remainder of the heating demand. The alarm/fault will clear | |
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| relay is faulty. | after the issue is corrected. If unable to operate 2nd stage, replace control. | |
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207 | Critical | (Furnace) The furnace hot surface igniter is | Measure the resistance of hot surface igniter. Replace the it if it is not within the specified range | |
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| open. | found in IOM. The alarm/fault clears after the issue is corrected. | |
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223 | Critical | (Furnace) The furnace low pressure switch is | Check pressure (inches w.c.) of low pressure switch closing during a heat call. Measure operating | |
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| open. | pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and restriction. | |
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| The alarm/fault clears after the issue is corrected. | |
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224 | Critical | (Furnace) The furnace low pressure switch is | Check operation of low pressure switch to see if it is stuck closed for longer than 150 seconds during | |
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| stuck closed. | a heat call . Measure operating pressure (inches w.c.). Inspect vent and combustion air inducer for | |
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| correct operation and restriction. The alarm/fault clears after the issue is corrected. | |
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225 | Critical | (Furnace) The furnace high pressure switch is | Check pressure (inches w.c.) of high pressure switch closing during a heat call. Measure operating | |
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| failing to close. | pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and restriction. | |
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| The alarm/fault clears after the issue is corrected. | |
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| table continued on next page |
506920−01 09/12 | Page 48 |