Understanding printer messages
Message | What this message means | What you can do |
4<x> Unsupported | The printer detects an | • Turn the printer off, and then press |
Firmware Card | unsupported version of firmware | and hold Go while turning it on. |
| on the installed firmware card. | The printer reads the code on the |
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| system card and bypasses the |
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| code on the firmware card. |
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| • Remove the firmware card. |
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| See also: Setup Guide |
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40 Tray <x> Size | The high capacity feeder detects | • Turn off printer and make sure that |
Sense Error | an error in the size sensing | all the high capacity feeder |
| mechanism. | connectors are installed correctly. |
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| • Have the high capacity feeder size |
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| sensor checked by a service |
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| technician. |
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41 Open Bin 1 | The printer wants to send paper | • Open Bin 1 to clear the message |
Exit Tray | to the Bin 1 output tray, but the | and continue printing. |
| tray is closed. | • Press Go to clear the message |
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| |
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| and continue printing. The paper |
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| is diverted to the Standard bin. |
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51 Defective Flash | The printer detects defective | Press Go to clear the message and |
| flash memory. | continue printing. You must install |
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| different flash memory before you |
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| can download any resources to |
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| flash. |
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52 Flash Full | There is not enough free space | • Press Go to clear the message |
| in the flash memory to store the | and continue printing. |
| data you are trying to download. | Downloaded fonts and macros not |
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| previously stored in flash memory |
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| are deleted. |
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| • Delete fonts, macros, and other |
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| data stored on the flash memory. |
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| • Install flash memory with more |
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| storage capacity. |
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53 Unformatted Flash | The printer detects unformatted | • Press Go to clear the message |
| flash memory. | and continue printing. You must |
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| format the flash memory before |
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| you can store any resources on it. |
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| • If the error message remains, the |
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| flash memory may be defective |
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| and require replacing. |
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54 Serial Option <x> | The printer has detected a serial | • Make sure the serial link is set up |
Error | interface error on a serial port. | correctly and you are using the |
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| appropriate cable. |
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| • Press Go to clear the message |
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| and continue printing. The job may |
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| not print correctly. |
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| • Press Menu to open the Job Menu |
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| and reset the printer. |
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Understanding printer messages
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