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Understanding printer messages
Message | What this message means | What you can do | |
37 Insufficient Memory | The printer memory is full and | • Press Go to clear the message | |
| cannot continue processing | and continue the current print job. | |
| current print jobs. | The printer frees memory by | |
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| deleting the oldest held job and | |
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| continues deleting held jobs until | |
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| there is enough printer memory to | |
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| process the job. | |
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| • Press Stop to clear the message | |
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| without deleting any held jobs. | |
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| The current job may not print | |
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| correctly. | |
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| • Press Menu to open the Job Menu | |
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| and cancel the current job. | |
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| • To avoid this error in the future: | |
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| – Delete fonts, macros, and other | |
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| data in printer memory. |
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| – Install additional printer memory. | |
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| Note: The messages 37 |
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| Insufficient Memory and Held |
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| Jobs May Be Lost alternate on |
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| the display. |
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| See also: Using the Print and Hold | |
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| function; Held Jobs May Be Lost; | |
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| Held Jobs May Not Be Restored | |
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38 Memory Full | The printer is processing data, | • Press Go to clear the message | |
| but the memory used to store | and continue printing the job. The | |
| pages is full. | job may not print correctly. | |
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| • Press Menu to open the Job Menu | |
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| and cancel the current job. | |
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| • To avoid this error in the future: | |
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| – Simplify the print job by reducing | |
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| the amount of text or graphics on a |
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| page and deleting unnecessary |
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| downloaded fonts or macros. |
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| – Install additional printer memory. | |
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| See also: Canceling a print job | |
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39 Complex Page | The page may not print correctly | • Press Go to clear the message | |
| because the print information on | and continue printing the job. The | |
| the page is too complex. | job may not print correctly. | |
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| • Press Menu to open the Job Menu | |
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| and cancel the current job. | |
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| • To avoid this error in the future: | |
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| – | Reduce the complexity of the page |
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| by reducing the amount of text or |
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| graphics on the page and deleting |
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| unnecessary downloaded fonts or |
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| macros. |
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| – | Set Page Protect to On in the |
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| Setup Menu. |
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| – Install additional printer memory. | |
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| See also: Setup Menu | |
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Understanding printer messages
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