C912
User’s Reference March
March
Edition notice
2003 Lexmark International, Inc. All rights reserved
Table of Contents
Notices
Chapter 1 Printer overview
Chapter 2 Printing
Chapter 4 Using printer menus
Chapter 7 Maintenance
Chapter 5 Understanding printer messages
Chapter 6 Clearing paper jams
Chapter 8 Troubleshooting
Index
Trademarks
Notices
Trademarks
Licensing notice
Licensing notice
Safety information
Cautions and warnings
Electronic emission notices
Cautions and warnings
Industry Canada compliance statement
Avis de conformité aux normes d’Industrie Canada
European Community EC directives conformity
Electronic emission notices
Noise emission levels
Energy Star
Japanese VCCI notice The United Kingdom Telecommunications Act
Noise emission levels
1 Printer overview
Printer overview
Print speed
Memory
Paper handling
Printer overview
2 Printing
Printing
Using the operator panel buttons
Indicator light
Understanding the operator panel
Printing
Changing printer settings
Printing
Understanding the operator panel
Menu
Printing
Printing the menu settings page
Understanding the operator panel
Menus Disabled
Sending a job to print
Sending a job to print
Printing
Canceling a print job
Canceling a print job
Loading a paper tray
Printing
Loading paper
Loading paper
Printing
Loading paper
Printing
4 Flex the sheets back and forth to loosen them, and then fan them
Loading paper
Printing
5 Place the paper in the tray, print side down
Loading other paper sizes
Loading other paper sizes
Printing
Paper dimensions
Loading the multipurpose feeder
Capacity
Trouble-free printing
Loading the multipurpose feeder
Printing
To load the multipurpose feeder
Printing
Loading the multipurpose feeder
Loading paper, transparencies, labels, and card stock
Loading envelopes Loading letterhead
Printing
Loading envelopes
Loading the multipurpose feeder
Printing
Loading letterhead
Loading the multipurpose feeder
Printing
Closing the multipurpose feeder
Loading the multipurpose feeder
Loading the multipurpose feeder
Printing
4 Close the multipurpose feeder
Using the Print and Hold function
Accessing held jobs from the operator panel
Using the Print and Hold function
Printing and deleting held jobs
Recognizing when format errors occur
Repeat Print
Reserve Print
Verify Print
Printing confidential jobs
Printing confidential jobs
Printing
Step 1 Using the multipurpose feeder
Step 2 Configuring the operator panel for custom size media
Printing with custom size specialty media
To set the Universal paper size
Step 3 Configuring your printer’s driver
1 In your computer, go to Start Settings Control Panel
To set the paper size for the multipurpose feeder
To set the paper source for the multipurpose feeder
For Windows NT, Windows 2000, and Windows XP
1 In your computer, go to Start Settings Control Panel
Printing
Printing with custom size specialty media
For Mac OS
Form Type
Size
Printing
Printing
For Mac OS X
Printing with custom size specialty media
Tips for successful printing
Storing print media
Avoiding paper jams
Tips for successful printing
Understanding fonts
Resident fonts
Understanding fonts
Printing
Printing
Understanding fonts
PCL 6 emulation
PostScript 3 emulation
Printing
Understanding fonts
PCL 6 emulation
PostScript 3 emulation
Printing
Understanding fonts
PCL 6 emulation
PostScript 3 emulation
Printing
Understanding fonts
PCL 6 emulation
PostScript 3 emulation
Symbol sets
Symbol sets for PCL 6 emulation
Resident bit mapped fonts
Printing
Printing
Downloadable fonts
Understanding fonts
Euro support
Hebrew and Arabic fonts
FontVision
Printing
3 Media guidelines
Media guidelines
Source
Paper sizes
Media guidelines
Paper
Paper
Media guidelines
Duplexer
Paper
Transparencies
Envelopes
Transparencies
Media guidelines
Labels
Card stock
Labels
Media guidelines
Card stock
Media guidelines
4 Using printer menus
Using printer menus
Setup Menu
Supplies Menu
Using printer menus
Disabling operator panel menus
Enabling operator panel menus
Disabling operator panel menus
Color Menu
Color Menu
Using printer menus
Menu Item
Using printer menus
US CMYK default for
Euro CMYK default for
Print Mode
Finishing Menu
Finishing Menu
Using printer menus
Menu Item
Using printer menus
Finishing Menu
Menu Item
Purpose
Using printer menus
Finishing Menu
Menu Item
Purpose
Infrared Menu
Infrared Menu
Using printer menus
PCL SmartSwitch
Using printer menus
Transmit Delay
Infrared Menu
Menu Item
Job Menu
Job Menu
Using printer menus
Cancel Fax
Using printer menus
Reset Active
Job Menu
Menu Item
Network Menu
Network Menu
Using printer menus
Reset Printer
Using printer menus
Setup
NPA Mode
SmartSwitch
Parallel Menu
Parallel Menu
Using printer menus
NPA Mode
Using printer menus
SmartSwitch
SmartSwitch
Parallel Menu
PCL Emul Menu
PCL Emul Menu
Using printer menus
Menu Item
Using printer menus
PCL Emul Menu
Menu Item
Purpose
Using printer menus
Symbol Set
PCL Emul Menu
Menu Item
Paper Menu
Paper Menu
Using printer menus
Configure
Using printer menus
Configure
Paper Menu
Menu Item
Using printer menus
Paper Menu
Menu Item
Purpose
Using printer menus
Paper Menu
Menu Item
Purpose
Using printer menus
Paper Menu
Menu Item
Purpose
Using printer menus
Paper Weight
Paper Menu
Menu Item
Using printer menus
Setup
Paper Menu
Menu Item
Fax Menu
Fax Menu
Using printer menus
Fax Setup
Using printer menus
Fax Menu
Menu Item
Purpose
Using printer menus
Fax Menu
Menu Item
Purpose
Using printer menus
Fax Menu
Menu Item
Purpose
Using printer menus
Fax Menu
Menu Item
Purpose
Using printer menus
Fax Menu
Menu Item
Purpose
PostScript Menu
PostScript Menu
Using printer menus
Error
Serial Menu
Serial Menu
Using printer menus
Menu Item
Using printer menus
NPA Mode
SmartSwitch
Serial Menu
Using printer menus
SmartSwitch
Serial Menu
Menu Item
Setup Menu
Setup Menu
Using printer menus
Alarm
Using printer menus
Setup Menu
Alarm
Recovery
Using printer menus
Setup Menu
Power Saver
Menu Item
Using printer menus
Setup Menu
Timeout
Menu Item
Using printer menus
Setup Menu
Staple Alarm
Toner Alarm
Supplies Menu
Supplies Menu
Using printer menus
Menu Item
Using printer menus
Supplies Menu
Menu Item
Purpose
USB Menu
USB Menu
Using printer menus
NPA Mode
Utilities Menu
Utilities Menu
Using printer menus
SmartSwitch
Using printer menus
Defaults
Utilities Menu
Menu Item
Using printer menus
Setup
Utilities Menu
Menu Item
5 Understanding printer messages
Understanding printer messages
Canceling Job
Loading a paper tray Setup Guide
Understanding printer messages
Understanding printer messages
Understanding printer messages
Understanding printer messages
Understanding printer messages
Understanding printer messages
Formatting Disk
Understanding printer messages
Install device
Understanding printer messages
Understanding printer messages
Setup Guide
Understanding printer messages
Understanding printer messages
Understanding printer messages
Printer Calibrating
Understanding printer messages
Programming Error Px
Understanding printer messages
Understanding printer messages
Restore Held Jobs. Go
Understanding printer messages
Understanding printer messages
Understanding printer messages
See also Canceling a print job
Understanding printer messages
Understanding printer messages
Message
See also Using the Print and Hold
Held Jobs May Not Be Restored
See also Canceling a print job
Understanding printer messages
Understanding printer messages
Understanding printer messages
4x Unsupported
Understanding printer messages
Understanding printer messages
Understanding printer messages
Understanding printer messages
Understanding printer messages
Understanding printer messages
Utilities Menu
Note Disk operations are not allowed
Understanding printer messages
Understanding printer messages
84 Black Photo Dev
Understanding printer messages
Understanding printer messages
84 Color Photo
Devs Exhausted message
Identifying paper jam areas
6 Clearing paper jams
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1- 5, MPF
Check Areas A,B
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing paper jams
2 Remove any paper on the transfer belt
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing paper jams
6 Rotate the fuser pressure release lever down
10 Open the jam access door on the left side of the printer
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
8 Remove the jam from the top cover
12 Close the jam access door
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
13 Press Go
Clearing paper jams
Check Area C
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing paper jams
Check Area D
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
3 Turn the paper forwarding dial counterclockwise
4 Open the duplex unit covers 5 Remove the jam
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Removing small size paper from the duplex unit
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
1 Turn off the printer 2 Open the duplex unit door
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
3 Loosen the two screws shown
4 Pull out the duplex unit far enough to see the duplex unit inlet
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing paper jams
5 Remove jam from the duplex unit inlet 6 Slide the duplex unit in
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
8 Tighten the thumbscrews to secure the duplex unit
9 Close the duplex unit door
Clearing paper jams
Check Area E
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Check Area F
2 Open the jam access door on the top optional drawer
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
Clearing paper jams
200 Paper Jam x Pages Jammed Check Areas A-F, T1-5, MPF
240 Paper Jam Check MP Feeder
240 Paper Jam Check MP Feeder
Clearing paper jams
24x Paper Jam Check Tray
241-244 Paper Jam
24x Paper Jam Check Tray
Clearing paper jams
Clearing paper jams
24x Paper Jam Check Tray
Clearing paper jams
249 Paper Jam Check Tray
24x Paper Jam Check Tray
24x Paper Jam Check Tray
Clearing paper jams
3 Close the top cover 4 Press Go
7 Maintenance
Maintenance
Determining supply status
Conserving supplies
Maintenance
Conserving supplies
Setting
What the setting does
Ordering supplies
Ordering a fuser
Ordering an oil coating roll
Ordering a transfer belt
Replacing supplies
Replacing supplies
Maintenance
Storing supplies
Recycling used supplies
Storing supplies
Maintenance
Replacing a photodeveloper
Removing a photodeveloper
Replacing a photodeveloper
Maintenance
Replacing a photodeveloper
Maintenance
2 Pull the waste toner arm away from the photodeveloper
Maintenance
Installing a photodeveloper
Replacing a photodeveloper
Replacing a photodeveloper
Maintenance
As the photodeveloper slides in, slide off the photodeveloper cover
Replacing the fuser
Replacing the fuser
Maintenance
Preparing for maintenance
Removing the fuser
Maintenance
1 Complete the steps in Preparing for maintenance
Maintenance
Replacing the fuser
Maintenance
Replacing the fuser
5 Lift the fuser pressure release lever up
CAUTION The fuser may be hot! Allow the fuser to cool before touching
Replacing the fuser
Maintenance
7 Lift the fuser up and out
Installing the fuser
Maintenance
Replacing the fuser
2 Align the new fuser with the opening in the printer
Replacing the fuser
Maintenance
3 Lower the fuser until it snaps into place
Replacing the fuser
Maintenance
4 Remove the oil coating roll from the old fuser
Maintenance
Replacing the fuser
Replacing the oil coating roll
Replacing the oil coating roll
Maintenance
Maintenance
Removing the oil coating roll
Replacing the oil coating roll
Maintenance
Replacing the oil coating roll
Maintenance
Replacing the oil coating roll
Replacing the transfer belt
Replacing the transfer belt
Maintenance
Removing the transfer belt
Preparing for maintenance
Maintenance
Replacing the transfer belt
Maintenance
Replacing the transfer belt
Maintenance
Replacing the transfer belt
5 Loosen the thumbscrews on each side of the transfer belt cover
6 Lift and remove the transfer belt cover
Maintenance
Replacing the transfer belt
7 Loosen the thumbscrews on each side of the transfer belt
8 Pull the transfer belt out
Installing the transfer belt
Maintenance
1 Remove the replacement transfer belt from the packing material
Replacing the transfer belt
Maintenance
Replacing the transfer belt
3 Slide the transfer belt in until it is fully seated
4 Tighten the transfer belt thumbscrews
Maintenance
Replacing the transfer belt
Replacing the transfer belt
Maintenance
The message Did you replace Belt? appears
Replacing a toner cartridge
Replacing a toner cartridge
Maintenance
Maintenance
Removing a toner cartridge
Replacing a toner cartridge
Maintenance
Replacing a toner cartridge
Installing a toner cartridge
Maintenance
1 Remove the replacement toner cartridge from the packing material
Replacing a toner cartridge
Maintenance
Replacing a toner cartridge
5 Slide the toner cartridge in until the cartridge is fully seated
Colored label
Resetting the maintenance counter
Resetting the maintenance counter
Maintenance
Resetting the maintenance counter
Maintenance
SUPPLIES MENU
Maintenance
Resetting the maintenance counter
8 Press Select to reset the fuser counter to zero 9 Press Go
5 Press Menu until Fuser appears on the second line of the display
Cleaning the LEDs
Cleaning the LEDs
Maintenance
Maintenance
Cleaning the LEDs
Closing the top cover
Closing the top cover
Maintenance
Closing the top cover
Maintenance
4 Close the front door
Opening the top cover
Opening the top cover
Maintenance
Opening the top cover
Maintenance
4 Lift the top cover until it stops
Removing the duplex unit
Removing the duplex unit
Maintenance
Removing the duplex unit
Maintenance
4 Slide the duplex unit out 5 Close the duplex unit door
Removing the high capacity feeder
Removing the high capacity feeder
Maintenance
Maintenance
Removing the high capacity feeder
6 Raise the guide rail and pull it away from the docking frame
7 Remove the wrench from the holder in the high capacity feeder
Removing the high capacity feeder
Maintenance
8 Remove the four screws securing the docking frame
Removing the system board access cover
Removing the system board access cover
Maintenance
Installing the system board access cover
Locating memory and network options
Locating memory and network options
Maintenance
Installing the system board access cover
Maintenance
You need a number 2 Phillips screwdriver to install the cover
2 Align the holes on the access cover with the screws
Removing an optional drawer
Removing an optional drawer
Maintenance
Removing an optional drawer
Maintenance
5 Lift the optional drawer
Calling for service
8 Troubleshooting
Troubleshooting
Troubleshooting
Calling for service
Problem
settings page
Troubleshooting
Calling for service
Problem
Action
Index
Numerics
Page
Page
Page
80 Fuser/Belt Exhausted 80 Fuser/Belt Life Warning
Page
Paper Size Paper Menu 69 paper size window
Page
Page
Page
2003 Lexmark International, Inc 740 West New Circle Road
Lexington, Kentucky