GuestWorks and DEFINITY ECS Release 8

Issue 6

Hospitality Operations 555-230-723

December 1999

Hospitality Operations

 

Front Desk Operations

33

 

 

9. Press the # button to confirm the wakeup request.

■One of the following displays:

WAKEUP REQUEST CONFIRMED

This indicates that the wakeup procedure was successful.

WAKEUP ENTRY DENIED - TOO SOON

This indicates that the time entered is within 2 1/2 minutes of the current time.

WAKEUP ENTRY DENIED - INTERVAL FULL

This indicates that the maximum number of messages for this 15-minute interval has been reached.

WAKEUP ENTRY DENIED - SYSTEM FULL

This indicates that the maximum number of wakeup calls has been reached for the switch.

■The console returns to the normal operating mode.

VIP Wakeup

VIP Wakeup provides the option of placing a personal call to awaken a special guest, rather than awakening guests with an announcement.

To add a VIP wakeup call, perform the following:

1.Press the AUTO WAKEUP button.

■The Auto Wakeup lamp goes on.

■The following displays:

AUTO WAKEUP - Ext:

2.If you are already on an active call with the guest requiring the wakeup call, the extension number displays automatically. Press the # button to select the displayed extension for wakeup.

If you are not connected to the room requiring wakeup, enter the room number, followed by the # button. (If you make a mistake, press the AUTO WAKEUP button again and start over.)

■The following displays:

AUTO WAKEUP - Ext: <ext> Time: --:--

If a wakeup request already exists for the room, the time field will show the time of the request.

Page 37
Image 37
Lucent Technologies 108596560 manual VIP Wakeup