GuestWorks and DEFINITY ECS Release 8

Issue 6

Hospitality Operations 555-230-723

December 1999

Hospitality Operations

 

Front Desk Operations

33

 

 

9. Press the # button to confirm the wakeup request.

One of the following displays:

WAKEUP REQUEST CONFIRMED

This indicates that the wakeup procedure was successful.

WAKEUP ENTRY DENIED - TOO SOON

This indicates that the time entered is within 2 1/2 minutes of the current time.

WAKEUP ENTRY DENIED - INTERVAL FULL

This indicates that the maximum number of messages for this 15-minute interval has been reached.

WAKEUP ENTRY DENIED - SYSTEM FULL

This indicates that the maximum number of wakeup calls has been reached for the switch.

The console returns to the normal operating mode.

VIP Wakeup

VIP Wakeup provides the option of placing a personal call to awaken a special guest, rather than awakening guests with an announcement.

To add a VIP wakeup call, perform the following:

1.Press the AUTO WAKEUP button.

The Auto Wakeup lamp goes on.

The following displays:

AUTO WAKEUP - Ext:

2.If you are already on an active call with the guest requiring the wakeup call, the extension number displays automatically. Press the # button to select the displayed extension for wakeup.

If you are not connected to the room requiring wakeup, enter the room number, followed by the # button. (If you make a mistake, press the AUTO WAKEUP button again and start over.)

The following displays:

AUTO WAKEUP - Ext: <ext> Time: --:--

If a wakeup request already exists for the room, the time field will show the time of the request.

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Lucent Technologies 108596560 manual VIP Wakeup