Lucent Technologies 108596560 manual Voice Messaging Operations, Administrative Mailbox on Intuity

GuestWorks and DEFINITY ECS Release 8	Issue 6
Hospitality Operations 555-230-723	December 1999
Hospitality Operations
Voice Messaging Operations	55

Voice Messaging Operations

To assist your guests when they want to retrieve their voice messages, there are a few procedures that you will do regularly. These procedures include the following:

■Connecting guests to the voice messaging system

■Restoring a deleted message

■Retrieving messages for a checked-out guest.

Refer to INTUITY Lodging Administration and Feature Operations for more information about these procedures. Instructions describing how the guests retrieve their messages are found in ‘‘Retrieving Messages’’ on page 14 .

NOTE:

The operations given in this section apply only to the Lucent INTUITY Lodging voice messaging product. See your product documentation for other voice messaging products.

Administrative Mailbox on INTUITY

In order for you to retrieve messages for guests, an administrative mailbox extension and attendant password must be assigned. This is done through lodging administration on the Lucent INTUITY system. For details, refer to Chapter 3 of INTUITY Lodging Administration and Feature Operations.

You must assign a dummy extension to the Administrator Extension field,

a 4-digit password to the Attendant Password field, and a 4-digit password to the Administrator Password field.