Lucent Technologies 108596560 manual Automatic selection of did numbers for a guest

GuestWorks and DEFINITY ECS Release 8	Issue 6
Hospitality Operations 555-230-723	December 1999
Hospitality Operations
Front Desk Operations	54

Automatic selection of DID numbers for a guest

In a non-Property Management System (PMS) environment, automatic selection of DID numbers to a guest room allows a guest to have a phone number not associated with their room number. This will be a 7- to 10-digit number for outside callers; for calls inside the hotel, either the room/extension number or the 2- to 5-digit DID number can be used.

To provide DID numbers to a guest in room 6001, perform the following:

1. Press the CHECK-INbutton on the console.

CHECK IN - Ext:

2.Enter the guest’s room number (6001) and press the # button. The following displays:

DID?

3.Press 9 (yes) or 6 (no).

If yes, the DID number is assigned on a first-in first-out (FIFO) basis. The following displays:

CHECK IN COMPLETE:

DID= 6499

Viewing and changing DID numbers

To view and change DID number, perform the following:

1. Press the DID VIEW button. The following displays:

DID VIEW: EXT?

2.Enter the extension number you wish to view or change followed by the # button. The following displays:

DID= CHANGE?

3.If you are just checking the DID number, enter the 6 numbers.

4.If you want to change the DID number, enter 9 (yes). The next available DID number displays:

DID= 3900 CHANGE?

5.Enter 9 (yes) repeatedly to step through the list of available DID numbers.

6.When the display shows the number you want to use, press the # button. The following displays:

DID= 3901 CHANGE? DID VIEW DONE