GuestWorks and DEFINITY ECS Release 8 | Issue 6 |
Hospitality Operations | December 1999 |
Hospitality Operations |
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Housekeeping Staff Operations | 66 |
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Housekeeping Staff Operations
Housekeepers can update housekeeping status information in two ways:
■Using telephones in guest rooms
■Using designated telephones in other locations such as a laundry room or a house telephone.
If guest room telephones are used, 6 feature access codes can be assigned for the housekeeper to use for transmitting information. If designated telephones are used, 4 feature access codes can be assigned. You can assign any desired meaning to the codes.
NOTE:
The guest room feature access codes can be used only from rooms that have a
After a feature access code has been entered from a guest room, the housekeeper can be prompted, by a second dial tone, to send more data by using 6 additional digits. These digits can carry information such as a personal identification code.
After a status feature access code has been entered from a designated telephone, the switch prompts the housekeeper for a room extension number and, if required, additional digits.
The instructions on ‘‘How to Call In Your Work Status’’ on page 67 describe how to enter the different housekeeping codes. On ‘‘ Housekeeping Status Codes and Meanings’’ on page 68 , fill in your specific housekeeping status feature access codes and meanings, photocopy both pages, and then give them to your housekeeping staff.
