Lucent Technologies 108596560 manual Automatic Selection of did Numbers for Guest Rooms

GuestWorks and DEFINITY ECS Release 8	Issue 6
Hospitality Operations 555-230-723	December 1999
Hospitality Operations
Front Desk Operations	53

The Announcements circuit pack has the following recording time limit based on the sampling rate used:

■8 minutes, 32 seconds at 16 KHz

■4 minutes, 16 seconds at 32 KHz

■2 minutes, 8 seconds at 64 KHz.

For the Speech Synthesizer circuit pack, perform the following:

1.At a telephone, enter the Verify Wakeup Announcements feature access code _____.

2.Press the 1 or 2 button.

■Listen to the announcement. There may be a short delay before you hear the announcement.

3.If the wakeup announcement is absent, distorted, inaudible, or defective in any way, contact your system administrator to correct the problem.

Automatic Selection of DID Numbers for

Guest Rooms

Automatic Selection of Direct Inward Dialing (DID) Numbers for Guest Rooms allows you to give guests, upon check-in, phone numbers that provide direct dial access to their room. The switch automatically chooses a number from a rotating list of available DID numbers to be assigned to a guest’s room. This provides a measure of privacy to your guests because providing the phone number does not give away the room number.

Callers would use a 7- to 10-digit number from outside of the hotel. For calls from inside the hotel, the callers would use either the room/extension number or the 2- to 5-digit DID number.

For example, when a check-in is done from the switch (via the CHECK-INbutton on the console) or remotely via a Property Management System (PMS) system, the switch assigns a DID number to the checked-in room from a list that is assigned at the switch. All calls made to the DID number are directed to the room as if the room was called directly.

NOTE:

The following process presumes you have established a dial plan and administered all DID numbers to their extensions (on the Station screen) as XDID station types.