GuestWorks and DEFINITY ECS Release 8 | Issue 6 |
Hospitality Operations | December 1999 |
Hospitality Operations |
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Front Desk Operations | 45 |
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5. Press the # button to confirm the Do Not Disturb request.
■One of the following displays:
THANK YOU - DO NOT DIST ENTRY CONFIRMED
This indicates that the Do Not Disturb procedure was successful.
DO NOT DISTURB DENIED - TOO SOON
This indicates that the time entered is within 2 1/2 minutes of the current time.
DO NOT DISTURB DENIED - SYSTEM FULL
This indicates that the maximum number of Do Not Disturb requests has been reached for the switch.
■The console returns to the normal operating mode.
Cancel Do Not Disturb
Once a Do Not Disturb period has timed out, the request is canceled automatically. However, before the request times out, you can manually cancel the request using the following procedure:
1.Press the DND EXT button.
■The DND Ext lamp goes on.
■The following displays:
DO NOT DIST- Ext:
2.If you are already on an active call with the guest requesting cancellation of Do Not Disturb, the extension number displays automatically. Press the # button to select the displayed number for Do Not Disturb.
If you are not connected to the room requesting cancellation of Do Not Disturb, enter the room number, then press the # button. (If you make a mistake, press the DND EXT button again and start over.)
■The following displays:
DO NOT DIST - Ext: <ext> Time: <hh:mm>
3. Press the DELETE button.
■The following displays:
THANK YOU - DO NOT DIST REQUEST CANCELED
■The console returns to the normal operating mode.
