Lucent Technologies 108596560 manual VIP Wakeup Mike Jones X8113

GuestWorks and DEFINITY ECS Release 8	Issue 6
Hospitality Operations 555-230-723	December 1999
Hospitality Operations
Front Desk Operations	35

9. Press the # button to confirm the wakeup request.

■One of the following displays:

WAKEUP REQUEST CONFIRMED

This indicates that the wakeup procedure was successful.

WAKEUP ENTRY DENIED - TOO SOON

This indicates that the time entered is within 2 1/2 minutes of the current time.

WAKEUP ENTRY DENIED - INTERVAL FULL

This indicates that the maximum number of messages for this 15-minute interval has been reached.

WAKEUP ENTRY DENIED - SYSTEM FULL

This indicates that the maximum number of wakeup calls has been reached for the switch.

■The console returns to the normal operating mode.

10.At the appointed time, the VIP reminder call rings at the attendant.

■The following displays:

VIP WAKEUP: Mike Jones x8113

11.Answer the VIP wakeup notification call.

12.Press the flashing VIP-Wakeup lamp to place a priority call to guest Mike Jones.

■The VIP-Wakeup lamp goes out and the VIP-Retry lamp begins to flash.

■When the guest answers, the VIP-Retry lamp goes out. The attendant can add a personal touch wishing the guest “Good morning, Mr. Jones.”

13.If the guest does not answer, press the VIP RETRY button to set up a standard wakeup request. The standard wakeup will retry 5 minutes later.