GuestWorks and DEFINITY ECS Release 8
Hospitality Operations
555-230-723 Issue 6
December 1999
Hospitality Operations
39Front Desk Operations
When a guest tries to make a call from a station that is restricted, the call is routed
to one of the following:
■the attendant
■a recorded announcement
■a Call Coverage path
■another extension (for example, one of the backup telephones)
■intercept tone
User Operation
The user operation for enabling controlled restrictions using the PMS is given in
the PMS documentation provided with th e PMS terminals. Since current PMS
products do not automatically recognize the new Toll Restriction feature, PMS
terminal users must be instructed that Toll Restriction m ay be substituted for
either Outward or Station-to-Station Restric tion. Check with our administrator for
a list of active restriction types.
Activate Controlled Restriction for One Person
To activate a controlled restriction for one room using the attendant console or a
telephone with console permissions, perform the following:
1. Press the START button or an idle call appearance button.
■You hear dial tone.
■The call appearance lamp goes on.
■The Position Available lamp goes off.
2. Enter the User-Controlled Restriction activation feature access code
_____ followed by one of these four digits:
■Press the 1 button for Outward/Toll Restriction.
■Press the 2 button for Total Restriction.
■Press the 3 button for Termination Restriction.
■Press the 4 button for Station-to-Station/Toll Restriction.