Lucent Technologies 108596560 manual GuestWorks and Definity ECS Release

GuestWorks and DEFINITY ECS Release 8	Issue 6
Hospitality Operations 555-230-723	December 1999
Hospitality Operations
About This Document	3

■Field names shown on the administration screens are shown as follows: the Extension of PMS field

■The term “dial keypad” refers to the touch-tone keypad where you dial (enter) telephone numbers and feature access codes.

■When a procedure refers to a “room number,” the reference is to the extension in the room. The two numbers are not always the same.

■Times entered for features such as Automatic Wakeup and Do Not Disturb consist of the hour followed by minutes in a multiple of 5 minutes; minute entries that are not multiples of 5 minutes are rounded off by the switch to the nearest multiple of 5.

For example, to enter 7:00 a.m., press the 0 7 0 0 buttons. To enter 11:30 a.m., press the 1 1 3 0 buttons. To enter 10:15 p.m., press the 2 2 1 5 buttons.

Times entered in the range from 13:00 to 00:59 represent 1:00 p.m. to 12:59 a.m. Times entered in the range from 01:00 and 12:59 could represent either a.m. or p.m., so the switch prompts you to designate the correct time.

In all of the procedures where you enter the time of day, 12:00 a.m. is midnight and 12:00 p.m. is noon.

■You hear the following tones during normal operation:

—Dial tone — a steady tone you hear when you select an idle call appearance.

—Ringback tone — the normal ringing tone you hear after you dial an extension or outside number.

—Busy tone — a slow on-off-on-off tone you hear when the person

you are calling is busy.

—Reorder tone — a fast on-off-on-off tone you hear when calling facilities are not available or are out of order.

—Confirmation tone — a three-burst tone you hear after successfully using a feature access code.

—Intercept tone — a high-to-low tone you hear when a call or feature access code is not accepted.