GuestWorks and DEFINITY ECS Release 8
Hospitality Operations
555-230-723 Issue 6
December 1999
Hospitality Operations
22Front Desk Operations
Check-In
When a guest checks in and is assigned a room, the room’s status changes to
occupied, and the room’s telephone controlled restriction changes to No
Restriction.
NOTE:Telephone restrictions sometimes are not cancelled when a guest is
checked in. You should always verify that the telephones work
correctly. If needed, remove restrictions manually (refe r to page 38).
1. If you are not sure which rooms are available, press the OCCUPD ROOMS
button.
■The lamps associated with the rooms already occupied will display
on the DXS selector console. Determine an unoccupied room from
this information.
2. Press the CHECK IN button.
■The Check In lamp goes on.
■ The following displays:
3. Enter the room number followed by the # button.
■ One of the following displays:
This indicates that the check-in procedure was successful.
This indicates that you entered the wrong extension. Press the CHECK IN
button to start over.
This indicates that check-in has already been done for this room.
This indicates that something failed with the check-in procedure. Press the
CHECK IN button to start over.
■The console returns to the normal operating mode.
CHECK IN - Ext:
CHECK IN COMPLETE
INVALID EXTENSION - TRY AGAIN
CHECK IN: ROOM ALREADY OCCUPIED
CHECK IN FAILED