Lucent Technologies 108596560 manual Check-In

CHECK IN

GuestWorks and DEFINITY ECS Release 8	Issue 6
Hospitality Operations 555-230-723	December 1999
Hospitality Operations
Front Desk Operations	22

Check-In

When a guest checks in and is assigned a room, the room’s status changes to occupied, and the room’s telephone controlled restriction changes to No Restriction.

NOTE:

Telephone restrictions sometimes are not cancelled when a guest is checked in. You should always verify that the telephones work correctly. If needed, remove restrictions manually (refer to page 38).

1.If you are not sure which rooms are available, press the OCCUPD ROOMS button.

■The lamps associated with the rooms already occupied will display on the DXS selector console. Determine an unoccupied room from this information.

2.Press the CHECK IN button.

■The Check In lamp goes on.

■The following displays:

CHECK IN - Ext:

3. Enter the room number followed by the # button.

■One of the following displays:

CHECK IN COMPLETE

This indicates that the check-in procedure was successful.

INVALID EXTENSION - TRY AGAIN

This indicates that you entered the wrong extension. Press the CHECK IN button to start over.

CHECK IN: ROOM ALREADY OCCUPIED

This indicates that check-in has already been done for this room.

CHECK IN FAILED

This indicates that something failed with the check-in procedure. Press the button to start over.

■The console returns to the normal operating mode.