GuestWorks and DEFINITY ECS Release 8

Issue 6

Hospitality Operations 555-230-723

December 1999

Contents

 

 

 

 

iv

 

 

 

 

Automatic Selection of DID Numbers for

 

 

Guest Rooms

53

Voice Messaging Operations

55

 

Administrative Mailbox on INTUITY

55

 

Connecting Guests to the Voice Messaging

 

 

System

56

 

Restoring a Deleted Voice Message

58

 

Retrieving Messages for Checked-Out Guests

59

Call Accounting Operations

61

 

Night Audit Procedures

61

 

End-of-Week/End-of-Month Audit Procedures

62

 

Printing Key Reports

63

Housekeeping Staff Operations

66

 

Status Codes

67

Reports

69

 

Administration Reports

69

 

Printer Reports

73

Guest Operations Artwork

76

Index

83

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Lucent Technologies 108596560 manual Index