GuestWorks and DEFINITY ECS Release 8
Hospitality Operations
555-230-723 Issue 6
December 1999
Hospitality Operations
63Call Accounting Operations
9. While the report is running, press the C button to clear the accumulative
report.
10. If this property is using Promus Corporation equipment, press the 6 button
to enter the Utilities subsystem from the Main Menu and c ontinue with step
11. Otherwise, continue with step 14.
11. At the Utilities menu, press the 4 button to select the Miscellaneous
options.
12. Press the T button to restart the call record transfer between the call
accounting system and the PMS. You may receive a confirmation message
(pms.pause 644 mode). If you do, press the Y button.
13. Press the Q button to exit from the Miscellaneous options.
14. Press the 8 button to return to the Main Menu.
Printing Key Reports
This section contains procedures to print the following reports:
■Detail Reports
■Cost Reports
Refer to GuestWorks INTUITY Lodging Call Accounting User’s Guide for
information on the procedures for printing other reports.
Detail Reports
To print Detail reports, perform the following:
1. At the call accounting system terminal Main Menu, press the 5 button to
enter the Reports subsystem.
2. At the Reports menu, press the 2 button to select the Detail option.
3. Press the 3 button to select the Config function.
4. Press the 1 button to enter the report setup. Set the following :
■Post Call = N
■Live Calls = Y
■Send to Printer = Y
■Compact Version = Y
■Save on Disk = Y
■All Peg Counts = N
5. Press the 2 button to set the Range for the reports.