GuestWorks and DEFINITY ECS Release 8

Issue 6

Hospitality Operations 555-230-723

December 1999

Hospitality Operations

 

Call Accounting Operations

63

 

 

9.While the report is running, press the C button to clear the accumulative report.

10.If this property is using Promus Corporation equipment, press the 6 button to enter the Utilities subsystem from the Main Menu and continue with step 11. Otherwise, continue with step 14.

11.At the Utilities menu, press the 4 button to select the Miscellaneous options.

12.Press the T button to restart the call record transfer between the call accounting system and the PMS. You may receive a confirmation message (pms.pause 644 mode). If you do, press the Y button.

13.Press the Q button to exit from the Miscellaneous options.

14.Press the 8 button to return to the Main Menu.

Printing Key Reports

This section contains procedures to print the following reports:

■Detail Reports

■Cost Reports

Refer to GuestWorks INTUITY Lodging Call Accounting User’s Guide for information on the procedures for printing other reports.

Detail Reports

To print Detail reports, perform the following:

1.At the call accounting system terminal Main Menu, press the 5 button to enter the Reports subsystem.

2.At the Reports menu, press the 2 button to select the Detail option.

3.Press the 3 button to select the Config function.

4.Press the 1 button to enter the report setup. Set the following:

■Post Call = N

■Live Calls = Y

■Send to Printer = Y

■Compact Version = Y

■Save on Disk = Y

■All Peg Counts = N

5.Press the 2 button to set the Range for the reports.

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Lucent Technologies 108596560 manual Printing Key Reports, Detail Reports