Nortel Networks P0887496 01 manual Caller menu, Transfer to VMail, Park

	Working with the Attendant main window 27
Transfer to Target	transfers the active call to the extension in the Target box.
	The Transfer button performs the same function.
Screen Transfer	screens a call transfer of an active call to the extension
	number in the Target box. The caller is automatically put on-
	hold when the Screen Transfer menu option is clicked and
	then connected when you click Transfer Now in the Screen
	Transfer dialog box. The Screen button performs the same
	function. Refer to Parking, holding and screening calls on
	page 47.
Transfer to VMail	transfers the active call to the voice mailbox of the extension
	in the Target box. The VMTransfer button performs the
	same function.

Caller menu

The Caller menu commands are:

Answer Next	answers the next call in the queue.
Hold	places an active call on hold. The Hold button performs the
	same function. Refer to Parking, holding and screening calls
	on page 47.
Release	disconnects the active call. The Release button performs
	the same function.
Park	places the active call in park so that you can page the
	person whose extension is in the Target box. A list of all
	calls parked by all attendant consoles is displayed in the
	Parked Calls dialog box when you click on View Parked
	Calls on the Caller menu. The call can be retrieved from the
	View Parked Calls dialog box by pressing Retrieve. For
	more information on viewing parked calls, refer to Parking,
	holding and screening calls on page 47. The Park/Page
	button performs the same function.

P0887496 01 Norstar PC Console 1.1 User Guide