36 Working with the Attendant main window

Search and edit functions in the Directory group box

The buttons and boxes in the Directory group box are used to search for and edit employee information that appears in the Directory list. They are listed below.

indicates the person status of the employee. When an option is selected from the drop- down list box, a corresponding icon appears in the first column of the Directory list. The

available options are: None, Not at Desk,

and Out of Office, .

used to enter information about individual employees.

changes the caller/Caller ID record to an employee record when an employee calls in from outside. This prevents an employee name from appearing in the caller record related to the Caller ID name/number.

is used to search for names of individual employees or groups of employees by department. The top box is used to search for employee by name and the bottom box is used to search by department. Enter the first few letters of a name in the top box then click Find. All of the names that start with those letters are displayed in the Directory list. To search by department, choose a department from the Department box drop-down list, then click Find. All of the employees in the selected department are displayed in the Directory list.

resets the Full tab Directory view to display all names and extensions.

opens the Edit Employee Information dialog box. If you have a name/extension highlighted in the Directory list, information pertaining to that name/extension appears in the dialog box. If you have not selected a name/extension, then the Edit Employee Information dialog box is blank. You can also access the Edit Employee Information window by clicking the Edit menu then clicking Employee Information. Refer to The Edit Employee Information dialog box. on page 37and Maintaining employee information on page 61.

Norstar PC Console 1.1 User Guide

P0887496 01

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Nortel Networks P0887496 01 manual Search and edit functions in the Directory group box

P0887496 01 specifications

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