Working with the Attendant main window 29

Attendant menu

The Attendant menu commands are:

In

acts as a toggle switch with the Out command. When

 

checked, the attendant is in position to take calls.

Out

acts as a toggle switch with the In command. When

 

checked, the attendant is not in position to take calls. All

 

calls that ring at the attendant’s telephone are forwarded to

 

the backup attendant position.

 

Note: Redirection of calls to a backup extension must

 

be set in the Options dialog box which is

 

accessed from the Tools menu.

Help menu

The Help menu options include:

Tip of the Day

shows/hides the Tip of the Day window when Norstar PC

 

Console starts.

Norstar PC Console Help

displays Help files.

About Attendant

displays program information, revision number, copyright

 

information, and system information.

Using the toolbar

The toolbar contains several buttons that provide quick and easy access to some of the Norstar PC Console functions.

To display the toolbar:

1.Click on the View menu.

2.Click on the Toolbar command. The toolbar is displayed across the top of the Attendant main window below the menu bar.

P0887496 01

Norstar PC Console 1.1 User Guide

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Nortel Networks P0887496 01 manual Using the toolbar, Attendant menu, Help menu

P0887496 01 specifications

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