Working with the Attendant main window 31

A total of six Loop buttons, labeled F1 to F6, are located on the left side of the Attendant main window and are used to answer a call. Each Loop button represents a potential call in-progress. The color of a Loop button and the displayed word indicate the type of call activity occurring.

Loop buttons can be hidden or displayed, depending on your preference. Click View and then Hide Loop Buttons. When a checkmark is displayed, only active Loop buttons are displayed and unused Loop buttons are hidden. When Hide Loop Buttons is not checked, all Loop buttons appear on the Attendant main window whether or not they are active.

Words and colors on Loop buttons

The word Ringing appears on a yellow Loop button when an incoming call is currently ringing at the attendant’s extension.

A green Loop button with the word Active appears when a call is answered by the attendant. Only one Loop button is active at one time.

A blue Loop button with the words On Hold appears when a call is on hold at the attendant’s extension.

An orange Loop button with the word Callback appears when a call has returned to the attendant from the Target extension.

A red Loop button with the word Ringing appears when a call is ringing an Assigned extension.

Grey Loop buttons appears when the

Loop button is inactive and when Hide

Loop Buttons is not selected from the

View menu.

P0887496 01

Norstar PC Console 1.1 User Guide

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Nortel Networks P0887496 01 manual Words and colors on Loop buttons, View menu

P0887496 01 specifications

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