Nortel Networks P0887496 01 Name, Ext, Department, Sorting information in the Directory list tabs

40 Working with the Attendant main window

Available	Do Not	Call
for calls	Disturb	Forwarded

On-hook

Off-hook

Note: A Hunt Group is a group of telephones that can be all called by a single number. Hunt Groups are configured in your Norstar ICS. The telephone status icon for a Hunt Group extension is blue and always indicates on-hook.

The remainder of the columns in the Directory list are labeled as follows:

Name	is the first labeled column on the left and contains the names
	of employees.
Ext	contains telephone extensions.
Notes	displays additional information about the employee that the
	attendant has entered. The Notes can only be edited from
	the Notes box found at the top of the Directory group box.
Department	displays the name of the department to which the
	corresponding employee belongs. The department is
	entered by clicking on the Edit button and using the Edit
	Employee Information dialog box. Refer to Maintaining
	employee information on page 61.

Sorting information in the Directory list tabs

Extension and employee information contained in the Directory list tabs can be sorted in different ways. In the Full, Assigned and Selected views, the information is contained in columns with headings.

To sort alphabetically by Name, Notes or Department:

1.In the Directory list box, click either on the Name, Notes or Department column heading. The information is sorted alphabetically using the column you selected.

To sort numerically by extension:

1.In the Directory list box, click on the Ext column heading. The information is sorted numerically by extension.

Norstar PC Console 1.1 User Guide P0887496 01