Nortel Networks P0887496 01 manual Editing employee information, Resetting the Full tab view

64 Maintaining caller and employee information

To search by department:

Note: A department search takes priority over a name search.

1.Click the down arrow of the Department box in the Directory group box. A list of depart- ments that are associated with extensions appear in the drop down list. The name of the department for each extension is created in the Edit Employee Information dialog box.

2.Click the department name from the drop down list and the department name appears in the Department box.

3.Click . All extensions matching the department are displayed in a list under the Full tab Directory view.

To search for an individual within a department:

1.Select the department in the Department box.

2.Type the name in the Find box.

3.Click . All extensions matching the name within the department are shown in a list under the Full tab Directory view.

Resetting the Full tab view

The Full tab view can be reset to the default display.

To reset the Full tab view:

1. Click in the Directory group area.

Regardless of the Directory view, the Full tab view appears with all extension, names, notes and department information. Use this button to restore the Directory view after you perform a search.

Editing employee information

Employee information can be easily edited by adding or changing an extension, changing the person status of an extension or by creating a new name for an extension.

Norstar PC Console 1.1 User Guide P0887496 01